Sap Mm Support Consultant
CurrentL1 Support & Issue Resolution: Resolved escalated issues from L0 team; identified root causes and implemented solutions in SAP.Help Desk Management: Managed and closed help desk tickets, ensuring accurate documentation and timely resolution.Documentation & SOPs: Created user manuals and SOPs for new SAP objects, ensuring smooth user adoption.P2P Lifecycle Expertise: Managed end-to-end purchase-to-pay process, including procurement, invoicing, and payment processing.Master Data & Procurement: Maintained vendor/material master data, and inventory management, and ensured GST compliance.SAP MM Reporting: Generated reports from SAP MM tables to track procurement and vendor performance.Team Leadership: Led the L1 support team, prioritized issues, and guided the team to resolve complex problems.