Results-driven SRE and DevOps Engineer with 4 years of experience supporting global teams. Skilled in JaaS (Jenkins as a Service), Jenkins shared libraries, internal pipeline APIs, and Python Scripting. Proficient in troubleshooting recurring failures, incident triages, and performance issues, while ensuring infrastructure reliability and minimizing downtime. Experienced in monitoring critical applications, automating processes, and collaborating across operations and development teams to resolve alerts and improve workflows. Adept at mentoring team members, driving process improvements, and maintaining DevOps tools and systems. Committed to continuous learning and professional growth.