Target and result oriented CRM professional, with over 22 years of extensive experience in Telecom & Hospitality (5* Hotels) Loyalty Programmes, BPO Operations, Sales and Customer Service & Events.
Parasramka Engineering Pvt. Ltd. [Erstwhile: Asha Industries]
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Head - Hr & AdministrationParasramka Engineering Pvt. Ltd. [Erstwhile: Asha Industries] Aug 2021 - PresentKolkata, West Bengal, India
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Managing PartnerDiversifii Holidays & Solutions Llp May 2016 - PresentKolkata Area, IndiaA solution provider for all Holiday & Travel needs on a Global level, besides offering end-to-end solutions for multiple other verticals. Pls visit www.diversifii.com or please write to us at abhijay@diversifii.com - Cheers!
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Head Of Operations - Eastern IndiaLvl Relationship Management Pvt. Ltd Mar 2018 - May 2019Kolkata Area, IndiaFor their Dining Loyalty Programmes - Indulge @ Holiday Inn (Holiday Inn, Kolkata Airport & Holiday Inn Resort, Kolkata NH6), Accor Plus (Swissotel and Novotel, Kolkata + 798 other Accor affiliated Hotels across Asia-Pacific), Fine Dine Fern (Fern Hotel, Ahmedabad) and Privilege Club (Radisson, Kathmandu).
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General Manager - East IndiaPanache - Wedding & Event Planners Apr 2014 - Mar 2018Kolkata Area, IndiaA Wedding Planning, Event (BTL), Media & Advertising Company. -
Programme ManagerGms Group- Global Marketing Strategies Dec 2012 - Apr 2014Bengaluru Area, IndiaWorked with GMS Group (Bangalore) for their Dining Loyalty programme "Eat, Drink & More" at the Sheraton Bangalore Hotel, at Brigade Gateway and Le Meridien, Bangalore. -
Programme ManagerTlc Digitech Pvt. Ltd. (Formerly: Tlc Relationship Management Pvt. Ltd.) Oct 2009 - Dec 2012Kolkata Area, IndiaFor their Dining Loyalty programmes Preferred At The Park (The Park Hotels, Kolkata, Bangalore & Vizag), Prestige Club (Radisson Ranchi), Kenilworth Royals (New Kenilworth Hotel, Kolkata & Goa) & Taj Epicure (Taj Bengal).
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Operations ManagerAthena Bpo (Formerly: Andromeda Bpo / Andromeda Marketing Pvt. Ltd.) Apr 2009 - Aug 2009Pune Area, IndiaHandling entire P&L + Operations for the Customer Life Cycle Management (CLCM) process managed for Idea Cellular Ltd. (Maharashtra & Goa circle - 200+ seats - Inbound, Outbound, FOS (Feet On Street) & e-Mails.
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Process ManagerAthena Bpo (Formerly: Andromeda Bpo / Andromeda Marketing Pvt. Ltd.) Jun 2007 - Apr 2009Mumbai Area, IndiaHeading P&L with complete Retention for Vodafone, Mumbai circle - 120 seats - Inbound, Outbound, FOS (Feet On Street) & e-Mails.
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Assistant ManagerAthena Bpo (Formerly: Andromeda Bpo / Andromeda Marketing Pvt. Ltd.) Jun 2006 - Jun 2007Mumbai Area, IndiaAssisting in heading Retention for Vodafone, Mumbai circle - 120 seats - Inbound, Outbound, FOS (Feet On Street) & e-Mails.
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Programme Administration & Systems ManagerTlc Digitech Pvt. Ltd. (Formerly: Tlc Relationship Management Pvt. Ltd.) Jun 2003 - Jun 2006Kolkata, MumbaiAdministration & Systems for their Dining Loyalty programmes Preferred At The Park (The Park Hotel, Kolkata), Taj Inner Circle Epicure (Taj Hotels Kolkata, Mumbai).
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Sales AgentIcs Club Marketing (I) Pvt. Ltd Oct 2002 - Jun 2003Kolkata Area, IndiaFor marketing of dining loyalty programmes (Preferred At The Park & H3i Gold) at The Park Hotel, Kolkata & Hotel Hindusthan International, Kolkata (HHI) as a Card; & Card-Holder Customer Service Agent between October 2002 and June 2003.
Abhijay Mehta Skills
Abhijay Mehta Education Details
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Calcutta UniversityEnglish -
Wb Council For Hs EducationScience
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Julien Day School [Indian Council For Secondary Education]General Science
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Kendriya Vidyalaya - Fort William
Frequently Asked Questions about Abhijay Mehta
What company does Abhijay Mehta work for?
Abhijay Mehta works for Parasramka Engineering Pvt. Ltd. [Erstwhile: Asha Industries]
What is Abhijay Mehta's role at the current company?
Abhijay Mehta's current role is Head - HR & Administration @ Parasramka Engineering | Employee Relations.
What schools did Abhijay Mehta attend?
Abhijay Mehta attended Calcutta University, Wb Council For Hs Education, Julien Day School [Indian Council For Secondary Education], Kendriya Vidyalaya - Fort William.
What are some of Abhijay Mehta's interests?
Abhijay Mehta has interest in Technology, Civil Rights And Social Action, Science And Technology, Reading And Investigating, Human Rights, Animal Welfare.
What skills is Abhijay Mehta known for?
Abhijay Mehta has skills like Customer Service, Team Operations, Sales Management, Investigative Reporting, Criticality Analysis, Operations Management, Sales, Team Management, Cross Functional Team Building, Retention Management, Operations Processes, Hotels.
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