Abhijeet Mehta Email & Phone Number

Melbourne, Victoria, Australia

• Generating reports and dashboards to track key performance indicators (KPIs), project metrics, and system usage statistics.• Participating in business change initiatives and collaborating wherever possible to facilitate smooth transitions.• Supporting the implementation of new systems or system enhancements, including configuration, customization, and integration efforts.• Creating and maintaining documentation such as requirements specifications, system design documents, user manuals, and training materials.• Assist in project planning, including defining scope, objectives, and deliverables while coordinating with cross-functional teams to ensure timely delivery of project.• Work closely with technical teams to translate business requirements into technical specifications and solution designs.• Stay updated on industry trends, best practices, and emerging technologies related to payment processing, financial services, and information technology.• Provide training and support to end-users to ensure smooth transition to new systems or processes.

Melbourne, Victoria, Australia

• Cloud based platform KRONOS to manage team data.• Worked closely with different team to forecast sales and revenue, identifying areas of risk and opportunity.• Managing and training front end team for best customer experience• Managing Documentations to evaluate team performance.• Solving business problems by analyzing weekly data• Keeping track of online orders and Auditing• Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.• Maintained effective customer service by responding to service requests quickly to increase overall sales as required.

Mumbai Area, India

• Interpreting and analyzing presented data and conclusions to team to improve operations.• Applied data per-processing techniques on datasets.• Perform Data cleansing and visualization to locate patterns and abnormalities.• Investigate the key statistics of the facility and build a prediction model using Excel.• Have worked in a client-facing environment that follows Agile methodologies. • Hands-on experience on WordPress, including plugin and template features.• Developed and maintained reports and dashboards to track KPIs and analyze business performance using tools such as Tableau and Excel.• Tracking application traffic through Google Analytics and analyze them to increase ROI.• Testing of various Tour Applications which includes proper alignment, content, audio.

Victoria, Australia

Dedicated and result driven business analyst solving business problems,identifying issues and contributed in developing CRM application which helpedto improve sales and client engagement.•Collaborated with multiple teams to identify business requirements.•Coordinated with stakeholders to verify requirements and provide solution.•Conducted CRM solution to help business improve their KPIs and clientengagement.•Assisted in implementing solutions with thorough data analysis andidentifying key patterns.

Melbourne, Victoria, Australia

The green travel plan aims to make the travel to and from the RMIT Bundoora campus more sustainable. -Worked on project development lifecycle. -Managed data in understandable and consistent formats. -Used insights into data patterns and irregularities. -Improved any data entry errors to avoid future problems such as duplication of data degradation.Based on research , a location-based web app was proposed to integrate with RMIT timetable and address databases to provide technological support in running efficient shuttle service.

Master'S Degree, Masters Of Business In Informational Technology

Education record