Head - Swasthya Mitra Project, North East India
CurrentAs the Head of Swasthyamitra program for the Affordable Health Mission (AHM), I lead a transformative initiative aimed at making healthcare accessible and affordable for underserved communities. My role bridges strategic planning with operational execution, ensuring the seamless integration of AHM objectives across GNRC hospitals while fostering a patient-centric approach.Key Responsibilities:• Strategic Leadership: Define yearly revenue targets, develop growth strategies, and ensure financial sustainability for the AHM program in collaboration with senior leadership.• Team Management: Oversee a diverse team, from Zonal Managers to grassroots Swasthya Mitras, focusing on goal alignment, performance tracking, and capacity building through training and mentorship.• Operational Excellence: Streamline resource allocation, optimize costs through vendor negotiations, and implement robust systems like MIS and grievance handling mechanisms to enhance efficiency.• Community Engagement: Build strategic partnerships, organize outreach programs, and develop initiatives to promote healthcare awareness and patient flow.• Performance Monitoring: Regularly review key metrics such as revenue, patient satisfaction, and team performance to ensure alignment with organizational goals.Achievements include establishing robust feedback mechanisms, scaling team productivity, and driving impactful healthcare delivery across regions. With a commitment to excellence, I foster a collaborative environment that emphasizes innovation, inclusivity, and measurable outcomes.