InfoCepts is a global player & recognized by Gartner in Data & Analytics space. I have transitioned into full-time role as CISO for the global org, with strong focus on enabling & supporting business to meet stringent requirements of Information Security & Data Privacy domains. Successfully sustained ISO 27001:2013 and multiple privacy compliances as applicable in different geographies globally. Defined InfoSec roadmap and budget with the aim to enable business to go after additional markets which demand stringent Information Security & Data Privacy practices. Architected effective IT & Information Security framework to support "Virtual ODC" during COVID-19 pandemic. Core responsibilities also include program & stakeholder management of all key initiatives. Successfully led technology teams for all enterprise implementations at global scale.Strong knowledge of information security frameworks such as SOC 2, NIST, etc. Key achievements:1. Got InfoCepts certified on ISO 27001:2013 in June 2021.2. Defined end-to-end "Virtual ODC" architecture to ensure 100% compliance to ISO 27001:2013, Privacy regulations & stringent ODC requirements of our clients to support "Work from Home" for global associates.3. Successfully implemented Privacy Management System that is compliant to multiple regulations like GDPR, PDPA, CCPA, PIPEDA, etc.4. Implemented Managed Detection & Response (MDR) Services with automation of responses across the entire IT Landscape, globally.5. Implemented Multi-Factor Authentication across the entire IT landscape, globally.6. Strengthened Email Security with best in class security solutions.7. Redesigned Education & awareness program to further improve associate awareness on Information Security & Data Privacy.8. Further strengthened protection & compliances using industry leading Mobile Device Management (MDM), web gateway and Data Loss Prevention (DLP) solutions.9. Strengthened AWS cloud security.

Played dual global roles of Head-IT and CISO. I have strategized & transformed IT from a support function to business enabler & a revenue earning function, globally. Through massive cross-skilling initiative built the team on multiple technologies. Setup IT and Information Security Practice and successfully delivered client projects in South East Asia. Successfully engineered high-performance, high-speed and highly-resilient hybrid IT infrastructure & services for global user base. Handled program & stakeholder management for all key org initiatives.Key achievements:1. Defined & delivered on long term as well as annual IT and Information Security roadmap.2. Established information security & data privacy culture in the organization.3. Established Security Operations Centre for 24 x 7 monitoring of enterprise IT landscape.4. Defined & controlled IT & InfoSec budget lifecycle.5. Migrated 800+ mailboxes to O-365 with zero data loss or disruption to associate or business.6. Implemented Hybrid IT infrastructure with O-365 with full-scale integration.7. Successfully managed multiple ODCs for large global MNCs including compliances thereof.8. Successfully implemented DR and BCP for InfoCepts.9. Streamlined AWS cloud operations and security.

1. Functionally, heading IT at InfoCepts Technologies Pvt. Ltd. Responsible for IT Service Management. Successfully transformed IT from a support function to business enabler and a revenue earning function. 2. Designed & Implemented high performance and resilient IT Infrastructure for all facilities of InfoCepts across India to support the business operations & enable growth. 3. Cost optimized Internal Systems, cloud instances.4. Defined, Implemented and sustained, Information Security framework using ISO 27001:2005.5. Designed, Implemented & supported enterprise voice, globally using open source solutions. Supported 700+ conference bridges & as many extensions for a global user base.6. Successfully Delivered multiple IT & Security projects in South East Asia region.7. 100% Compliance to client instituted periodic audits.8. Built Team through marathon cross-skilling initiative on multiple BI technologies.9. Implemented preventive technologies like 802.1x, NAC etc.

Ebix is a CMMi-5 listed company having more than 1000 employees and multiple offices in India and abroad; carries out product development for Insurance sector, internationally. E-Z Data Inc., parent company of Premier Technology Group Pvt., Ltd. (PTG) was acquired by Ebix Inc. on October 1, 2009 and E-Z Data became CRM division on Ebix Inc. While I was retained as Head – MIS from PTG, I was later promoted as IT-Head, India, to handle pan India IT operations for Ebix.Some of the key achievements at Ebix –1. Streamlined IT support function of Ebix and acquired companies, integration of networks and systems, aligning new teams and aligning India IT to Global IT initiatives.2. Ensured compliances of erstwhile SAS-70, SoX, ISO 27001, QMS, Tick-IT and other certifications.3. Aligned new acquisitions from IT Perspective, supported Centralized IT systems and applications, Infrastructure and Information Security initiatives.4. Restructured IT Operations for efficient pan-India operations.

PTG was a product-based company having more than 250 employees and carrying out product development in Insurance sector. MIS in PTG was IT support arm, providing support to entire IT and ITES Infrastructure for its software development activities, NOC and Call Centre. PTG was ISO 9001:2004, Tick-IT certified, and some of the departments are ISO-27001 certified, including MIS. Some Key achievements at PTG:1. Provided solution for multi-location source code management that saved 200 Hours/day for India based associates, while also ensuring effective DR out of multiple locations.2. Built new facility for PTG and carried out IT migration in record time. Successfully implemented ISO 27001; implemented Disaster Recovery Site as a requirement of ISO 27001 and successfully maintained and conducted BCP drills to test effectiveness.3. Restructured IT and Telecom infrastructure to achieve high resiliency, optimal usage and cost optimization4. Designed & Implemented call center to support global product user base.

AFL was a global player and a prominent one in India into supply chain management sector. At AFL, as member of Technical Support Group in Corporate IT, I was responsible for Data Center operations, Network, e-Mail, Specific Technical projects, Enterprise Security, etc. Some of my key achievements at AFL:1. Successfully implemented Lotus Notes solution for pan India users (1000+)2. Architected & Implemented High-speed and Highly-resilient network to support critical business applications.3. Successfully certified on ISO 27001 in the year 2003; Implemented DR for critical business IT services.4. Successfully upgraded firewall, VPN & implemented IDS/IPS and centralized anti-virus for the entire corporate.5. Multiple technical / evaluation projects leading to subsequent adoption, case studies with OEM.

CMS is into professional services and I was responsible for server administration, networking and facility management for leading bank in South Mumbai. Key player in Y2K readiness to ensure smooth transition of endpoints and servers. Major achievement while deputed on client side includes integration of Novell Netware, IBM SAA gateway, OS2 for a unified associate experience while accessing core systems. Managed 32 branches pan India for IT support.

ADCC was into education sector & professional services, My responsibilities included setting up the IT infrastructure at upcoming facility, server administration, providing IT Infrastructure, server administration and application support to its clients in the region. I have setup 50+ training centers, totaling to 1000+ endpoints in Mumbai and nearby region using diskless endpoints and Novel Netware.