Managing a team of 5 and covering all Underwritten Workers Compensation and CTP schemes across Australia. The team's role is to improve claimant outcomes and portfolio profitability by monitoring and evaluating each state's claims & injury management.

The role involved supporting Portfolio Managers to set annual performance targets, and manage the delivery of those targets by working with various baton holders across the business.

Managing team of 2, working across NSW Workers Compensation Scheme (Managed Fund). The team's role was ensuring monitoring & evaluating the insurer's performance in the scheme and supporting the business to meet/beat the Regulator's KPIs.

* Ensure exiting metrics tools operate as expected post claims system migration * Conduct bi-annual pricing reviews of underwritten states * Collaborate with Underwriting & Portfolio Management to ensure pricing strategy is aligned

* Insurance Risk oversight accomplishments : - Delivery of Risk Review of DLG’s 5 year strategy to Risk Management Committee & the Board - Delivery of Actuarial Function Report (Solvency II) to Risk Management Committee & the Board - Delivery of Pricing Review for Personal Lines Optimisation Models and Commercial Fleet Model

* Portfolio Analytics – SME, Corporate & Speciality Products accomplishments : - Key player in driving collaboration between Portfolio Management & Underwriting teams - Delivery of streamlined and insightful reporting of performance in-line with Underwriting KRAs - Capturing Product & Customer Segment nuances in pricing recommendations* Profit Monitoring & Portfolio Management accomplishments : - Clear & concise communication of a peril based pricing algorithm to a non-technical audience - Establishment of a robust business impact analysis process using a pricing emulator - Driving stronger collaboration between System Actuarial & Portfolio Management teams* Pricing of Portfolio Transfers, Corporate/Specialty Policies accomplishments : - Delivering robust pricing recommendations whilst enduring significant data constraints, but succeeding by using existing information in an innovative manner

* SME Motor Pricing Review & Implementation accomplishments : - Challenging the existing Portfolio Management pricing philosophy - Improving the competitiveness of the product proposition across channels - Moving the SME Motor portfolio towards profitable growth* Corporate Motor Underwriting accomplishments : - Technically & commercially sound pricing & underwriting recommendations whilst assessing – technical & client experience, renewing terms, multi-line products, projected risk profile, risk appetite, product coverage, source of customer segment, risk management in place, excessive exposure & reinsurance requirement* Corporate Motor Pricing Model Training & Enhancement accomplishments : - Delivery of technical knowledge in a simplified manner to produce robust & competitive outcomes - Delivery of timely & robust pricing enhancements to take advantage of market opportunities* Project Management accomplishments : - Successful delivery of project outcomes whilst managing tight project deadlines, varying levels of project scope and varied technical/non technical personnel

* Role : (1) Biannual pricing review of SME portfolio industry relativities (2) Yearly pricing & underwriting review of Corporate policies (3) Ad-hoc pricing review of scheme profitability * Accomplishments : Production of tailored relativities suitable to performance of segments, target markets and commercial environment in each of the underwritten states in Australia

* Remuneration modelling accomplishments : - Developed a sophisticated remuneration model for the WorkCover NSW Tender, based on existing metrics