- Lead end-to-end ownership of key performance metrics, leveraging SQL and Python to collect, clean, and analyze large datasets, collaborating with product teams to inform strategic decisions and drive improvements.- Develop actionable business insights through advanced data analysis and A/B experimentation, utilizing SQL for data extraction and Python for data modeling, identifying growth opportunities and enhancing product performance.- Design and implement ETL processes to integrate data from various sources, building and optimizing interactive dashboards in Tableau and Power BI for real-time tracking of product success and business KPIs.- Collaborate with engineering and analytics teams to ensure accurate data access, reliability, and consistency, providing data-driven recommendations that improve processes and optimize results.

- Collaborate with stakeholders for ongoing elicitation, analysis, communication, and validation of business intelligence dashboard and reporting requirements, ensuring alignment with business needs.- Execute the end-to-end process of data extraction, formulation, cleansing, and manipulation to create structured data solutions, laying the foundation for robust reporting capabilities in adherence to requirements documentation. - Design, build, and deploy tailored dashboard-type reporting that meets ongoing business needs, contributing to the realization of business benefits and the creation of a back-end dashboard with advanced data analysis functionalities. - Facilitate workshops with business users for ongoing formulation and documentation of detailed business requirements, playing a key role in continuous user training for the business intelligence tool, fostering collaboration and ensuring effective utilization of data-driven insights.

- Improved operational efficiency by analyzing delivery data and implementing solutions guided by data insights. - Enhanced the customer experience through targeted marketing strategies and loyalty programs, informed by thorough customer behavior analysis. - Monitored and reported on key performance metrics, offering timely insights for decision-making and fostering continuous improvement in the food delivery process.

Built a joint business plan with the stakeholders, owners in order to have a profitable business association. Constant market research and catchment study to identify key opportunities which can be acquired to do business. Update key market conversions and lead qualities in the designated area.

Strategically managed revenue generation endeavours, divisional pipeline strategies and reports.Marketing materials and sales strategy resulting in increased brand awareness and sales.Built and managed a business development team to enhance and refine customer relationships and satisfaction.

Leverage deep dives and metrics to identify key drivers of the customer experience and develop insights based on their work. Analyze performance of all marketing programs to identify the best opportunities for optimization. Monitor key business and audience trends in the local market place.