Abhijith Sunilkumar

Abhijith Sunilkumar Email and Phone Number

Customer Support Associate at Tech Mahindra
Abhijith Sunilkumar's Location
Hyderabad, Telangana, India, India
About Abhijith Sunilkumar

My name's Abhijith S, and I'm a mechanical engineer from ILM CET under (Mahatma Gandhi University, Kottayam) with experience in technical softwares like Solid Edge, Solid Works, CREO and CATIA. I had completed the project on "Study and Analysis of Concrete Solar Water Heater". Skilled in Computer-Aided Design (CAD), C, C++, Solid Edge, SolidWorks, CATIA, CREO, SAP(MM0, SAP (SD), DBMS(CRM), Mechanical Drawings and Strong operations professional.Experienced mechanical engineering graduate skilled in roles ranging from mechanic trainee and service advisor to quality inspector and customer support associate. Proven expertise in service desk operations and customer support, coupled with hands-on experience as a graduate apprentice trainee.Feel free to contact me at abhijiths1996@gmail.comAbhijith S

Abhijith Sunilkumar's Current Company Details

Customer Support Associate at Tech Mahindra
Abhijith Sunilkumar Work Experience Details
  • Tech Mahindra Business Services
    Customer Support Associate
    Tech Mahindra Business Services Apr 2023 - Oct 2023
    Hyderabad, Telangana, India
    • Respond promptly to customer inquires providing accurate and comprehensive information.• Assist customers with product-related issues, guiding them through troubleshooting steps.• Collaborate with cross-functional teams to resolve issues and improve overall customer experience.
    View
  • Worxpertise
    Customer Support Executive
    Worxpertise Jul 2022 - Nov 2022
    Gurugram, Haryana, India
    • Handle and resolve customer complaints, aiming for first-contact resolution whenever possible.• Document and track customer issues, ensuing thorough follow-up until resolution.• Provide insights and feedback to enhance internal processes and workflows.
  • Jbm Group
    Graduate Apprentice Trainee
    Jbm Group Jun 2021 - Apr 2022
    Chengalpattu, Tamil Nadu, India
    • Conducted thorough inspections of mechanical components to ensure compliance with quality standards.• Implemented corrective actions to address deviations and improve overall product quality.• Collaborated with cross-functional teams to enhance manufacturing processes
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  • Navigator Systems Private Limited
    Service Desk Executive
    Navigator Systems Private Limited Aug 2020 - Mar 2021
    Bengaluru, Karnataka, India
    • Complaint registration related to Server Maintenance, Cloud Computing & Up gradationof existing Server & Storage Hardware• Annual Maintenance Contract work scheduling for partners IBM, Dell, Oracle, Cisco,Wipro• Faility Management Services – Deployment of Level 1, Level 2, Level 3 customer serviceengineer at the client location
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  • Tvs Motor Company
    Service Advisor
    Tvs Motor Company Oct 2019 - Feb 2020
    Adoor, Kerala, India
    • Floorshop Inspection and service outcomes• Call customers to advise them about service changes or vehicle pick-up times• Proficiency with industry-specific software
    View
  • Rohini Automobile Engineering Workshop
    Mechanic
    Rohini Automobile Engineering Workshop Jul 2018 - Sep 2019
    Adoor, Kerala, India
    • Collaborated with seasoned mechanics to diagnose and address mechanical issues in light motor vehicles, gaining exposure to engines, transmissions, brakes and electrical systems.• Participated in routine maintenance tasks, including oil changes, tire rotations and fluid checks, following maintenance schedules.• Observed and learned effective communication with customers to understand reported issues and provided clear explanation of required repairs.

Abhijith Sunilkumar Education Details

  • Ilm College Of Engineering And Technology, Perumbavoor
    Ilm College Of Engineering And Technology, Perumbavoor
    Mechanical Engineering
  • Nss Hss, Adoor
    Nss Hss, Adoor
    Computer Science
  • Kendriya Vidyalaya Adoor
    Kendriya Vidyalaya Adoor
    C+

Frequently Asked Questions about Abhijith Sunilkumar

What is Abhijith Sunilkumar's role at the current company?

Abhijith Sunilkumar's current role is Customer Support Associate at Tech Mahindra.

What schools did Abhijith Sunilkumar attend?

Abhijith Sunilkumar attended Ilm College Of Engineering And Technology, Perumbavoor, Nss Hss, Adoor, Kendriya Vidyalaya Adoor.

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