Abhik Mukherjee Email & Phone Number

India

Mumbai, Maharashtra, India

- Drove the end-to-end development and successful launch of digital insurance products by enhancing user experience and offering personalized solutions.- Partnered with retail businesses to design and create customized embedded insurance journeys, launching new products such as marine, pet, cyber insurance, and smart device protection plans that significantly boosted company revenue.- Managed customer engagement platforms and increased communication CTR from 3% to 8%through advanced… Show more - Drove the end-to-end development and successful launch of digital insurance products by enhancing user experience and offering personalized solutions.- Partnered with retail businesses to design and create customized embedded insurance journeys, launching new products such as marine, pet, cyber insurance, and smart device protection plans that significantly boosted company revenue.- Managed customer engagement platforms and increased communication CTR from 3% to 8%through advanced personalization and A/B testing, driving better customer engagement and conversion.- Developed and optimized tools, workflows for finance and support teams. Implemented automated processes to shorten time-to-market for new products and optimize customer communication for improved scalability.- Spearheaded company-wide cross-sell initiatives, leveraging customer data and insights to create opportunities for additional revenue streams. Show less

India

- Worked closely with UK-based client(The Lettings Hub) to develop and enhance their Proptech platform.- Helped in design & development of the platform for Letting Agents and pre-tenancyreferencing, enhancing onboarding and helped increase operational efficiency by 15%.- Worked with different stakeholders to understand product enhancement needs by defining business requirements, and collaborating with cross-functional teams to deliver results on time and within budget.- Defining… Show more - Worked closely with UK-based client(The Lettings Hub) to develop and enhance their Proptech platform.- Helped in design & development of the platform for Letting Agents and pre-tenancyreferencing, enhancing onboarding and helped increase operational efficiency by 15%.- Worked with different stakeholders to understand product enhancement needs by defining business requirements, and collaborating with cross-functional teams to deliver results on time and within budget.- Defining wireframes, designs prototypes using figma, documenting requirement using confluence & creating epics, detailing user stories, writing acceptance criteria.- Performing market research and competitive analysis for presenting to both internal & external stakeholders. Show less

India

- Directed the product strategy for Frontend POD, leading the design and development of Visual Designer tool. - Owned the roadmap for a powerful WISYWIG designer which would help users arrange text, images, and other visual elements into beautiful layouts — without having to code.- Designed & led the development of multiple OTT website templates for different business usecases.- Worked closely with clients to gather their specific requirements and delivered customized solutions… Show more - Directed the product strategy for Frontend POD, leading the design and development of Visual Designer tool. - Owned the roadmap for a powerful WISYWIG designer which would help users arrange text, images, and other visual elements into beautiful layouts — without having to code.- Designed & led the development of multiple OTT website templates for different business usecases.- Worked closely with clients to gather their specific requirements and delivered customized solutions that exceeded their expectations.- Defining the visual and functional aspects of new features through wireframes, mockups, and detailed requirements, and ensuring their successful implementation by the design team using Figma. Show less

Kuwait City, Kuwait

- Led the growth of the online remittance business, driving customer adoption and increasing transaction volume through effective digital strategies and team coordination. Successfully implemented digital strategies that resulted in a 35% month-over-month increase in online transactions.- Led efforts to expand the online remittance business, coordinating with internal teams and training staff to drive growth.- Implemented strategies to attract new customers and increase engagement with… Show more - Led the growth of the online remittance business, driving customer adoption and increasing transaction volume through effective digital strategies and team coordination. Successfully implemented digital strategies that resulted in a 35% month-over-month increase in online transactions.- Led efforts to expand the online remittance business, coordinating with internal teams and training staff to drive growth.- Implemented strategies to attract new customers and increase engagement with existing ones by utilizing data analytics to optimize digital campaigns and measure performance.- Collaborated effectively with product, marketing, and technology teams to align efforts and achieve business goals. Show less

Mumbai Area, India

- Contributed to the development of the go-to-market strategy for an Energy Service Company (ESCO) business model. The energy-saving project was structured around providing energy-efficient LED lighting and control systems to a range of largescale commercial and public infrastructure sectors.- Conducted in-depth financial analysis and market analysis to come up with the pricing structure.- Traveled to different regions across the country to meet key stakeholders & potentials clients… Show more - Contributed to the development of the go-to-market strategy for an Energy Service Company (ESCO) business model. The energy-saving project was structured around providing energy-efficient LED lighting and control systems to a range of largescale commercial and public infrastructure sectors.- Conducted in-depth financial analysis and market analysis to come up with the pricing structure.- Traveled to different regions across the country to meet key stakeholders & potentials clients (Real estate premises, Private Campuses), to understand the target segment & estimating the potential market opportunity. Show less

India

Founded an aggregator platform for quick-service grocery and food delivery.Managed end-to-end operations, including product development, vendor partnerships, and customer acquisition and addressing local consumer needs.

Kolkata Area, India

Created detailed project plans and drafted Business Requirement Documents (BRDs) to ensure alignment between client expectations and project deliverables.Worked as Project Manager for Mihup, an AI project specializing in speech-to-text recognition tools.

Post Graduation Diploma In Management

Activities and Societies: Entrepreneurship Committee- Secretary

Bachelor Of Technology - Btech, Chemical Engineering