Abhilash Chittaboina Email & Phone Number

Hyderabad, Telangana, India

#Leadership and Team Management: 7+ years of experience leading and motivatinga team of 100-150 housekeeping staff, emphasizing skill enhancement andopportunity creation. Introduced programme like EXCEL and SEED to focus on teammorale and skill enhancement.#Budgeting and Resource Management: Responsible for 700 crores product profile,with revenue turnover of 180-200 crores. Business expert in budget planning andresource allocation, able to optimize costs, manage inventory, and maintain efficientoperations. Control measures of energy consumption by operating laundrystrategically resulted in highest positive contribution margin of 56%.#Housekeeping Operations : Overseeing all aspects of housekeeping operations,including cleaning procedures, inventory management, linen control, and roominspections. Committed to maintain high cleanliness and hygiene standardsthroughout the hotel. Resulted in DNV GL Platinum plus rating and Marriott BSAcleanliness scire 93% and above.#Staff Training and Development: Has 4+ years of experience in designing &implementing comprehensive training programs for housekeeping staff. Havecreated training modules and certification programme such as E Learning platform(SABA), SEED, WeAssure, Brilliant Basics and Visual checklist.#Quality Assurance and Guest Satisfaction: Over 4+ years leading team dedicated toensuring exceptional guest experiences through regular inspections, audits, andfeedback mechanisms. Track record of achieving high guest satisfaction scoreswith WOW ratio 93+, NPS 78+, and Social media cleanliness rating 4.5+.#Health and Safety Compliance: Through We Assure protocols , emphasizing theteam commitment to creating a safe and healthy environment for guests and staff.As Property Custodian, responsible for implementing environmental conservationpractices such as using sustainable materials, maintaining water efficiency,promoting energy-saving practices, and regularly reviewing cleaning tools,and equipment.

Hyderabad, Telangana, India

- Establishing and responsible for WeAssure Hygiene protocols in 274 rooms, 10 restaurant / lounges, 42,300 sq.ft banquet space & public spaces spread around the building in 5 acres.- Implementing standard operating procedures and brand standards- Plan and coordinating the activities of Housekeeping managers & their team members- Coordinating inspection or inspecting assigned areas to ensure standards are met- Applying human resource management skills, such as hiring, training, scheduling and evaluating performance- Completing financial management tasks, such as setting and adhering to a budget - Responsible for $4.63 lac. hotel Housekeeping budget and Laundry revenue contribution of 45% with $ 1.70 lac.

New Delhi, Delhi, India

-Identifying the areas of improvement in operations and find innovative solutions.- Formulating monthly/annual goals and develop business plans for the goals achievement.- Evolving strategies&activities to achieve desired business objectives. - Leading,training&monitoring the performance of team members to ensure efficiency in Housekeeping operations and meeting of individual&group targets.- Inventory&store management in respect to all housekeeping supplies&Linen.- Ensuring the standard laundry operations to meet with organization standards.

Gurugram, Haryana, India

Preopening expert in Housekeeping operations- Establishing organization SOP's and Brand standards- Implementing set operational procedures- Training the new talent in order to adopt the standards, followed by their assessment - Forecasting the departments of requirements and ordering them as per budget allocation- Snagging of readied rooms and public areas and coordinating with the project team to make them defect free before handing over to the operations team- Handling of seamless handover - take over process post simulations of each room

New Delhi, Delhi, India

Management intern with ITC Hotels- Part of successful opening of ITC Grand Bharat- Gurgaon, India , WelcomHotel Dwarka, NewDelhi, India and ITC Hospitality Management Institute, Manesar, India.- Part of several delegate visits at ITC Maurya, New Delhi, India

Kolkata, West Bengal, India

- In-charge of checking the guest rooms & supervising the work of room boys, co-ordination and maintenance for upkeep the rooms. - Maintaining high standard hygiene & cleanliness in rooms public areas & convention centre, co-ordination with maintenance department & front office to ensure the guest satisfaction, routine inspection of each & every corner of the hotel. - Handling planed preventing maintenance programmed on daily basis for rooms. - Providing ideas & suggestions for new products, services &processes to ensure hotel’competitive environment & in anticipation of the changing guest’s needs within dynamic hospitality environ. - Making of duty roster. - Taking inventory. - Training of the staff. Taking daily briefing. - Reporting to executive housekeeper.

Kolkata, West Bengal, India

Master Of Business Administration - Mba, Business Administration And Management, General, Professional Certificate

Management, Housekeeping Management Programme, Professional Certificate

Certified Management Professional

Bachelor Of Hotel Management And Catering Technology, Hotel, Motel, And Restaurant Management, University - Gold Medallist

Bachelor degree in Hotel Management