Inculcate for managing entire company's MIS and Analysis.

Responsible for measurement, collection, analysis and reporting of internet data for purposes of understanding and optimizing web site usage statistics on a daily basis and updating the management about current trends which helped decide our way forwardResponsible for measurement, analysis, bidding and reporting Online Marketing (PPC) for Google AdWords and Yahoo! Search MarketingResponsible for measurement, collection analysis and reporting Omniture, Google Analytics, and AWStats web analytics reporting toolPrepared call analysis reports to note call activity for review by top management Conducted performance review of sales consultants at the call centre Prepared competitive pricing grids for airline, hotel and package sales to review competitor activity Efficiently furnished quality audit of reports Created daily sales reports to review sales activity Preparation of airlines sales which helps note airline sales activity and revenues by sectorsEffectively delivered in the preparation of ad-hoc reportsPrepared numerous reconciliations for various business product divisions to deduce the profitability, sales and profit generation by each

Dealing with Credit card chargeback with various banks in UK.Reconciliation Credit Card Chargeback with Bank Invoice.Preparing Group Loss Report and Analysis.Preparing Group Call Management System (CMS) for all subsidiary on a daily basis.Preparing comparison reports comparing Ebookers with its competitors using pricing grids for all countries and products. Assisting the management with the trends of the market vis-à-vis competitors.Preparing Group Financial Reports for all subsidiary on weekly and monthly basis.Generating reports for the Ebookers European Subsidiary operations for German, Finnish, Irish & French teams for their operations through the Delhi Office.Generating the daily Productivity report giving details of the day’s calls received, sales made, conversion, turnover, profits etc. for UK, Delhi and Dublin offices.

Assisting in the developing of databases for various projects.Assisting in the development of software.Technical support and advice to all staff members for IT functions.Evaluation and decision support for IT options to be adopted by the companyInstallation of new software and training staff on its use.Accessing international databases from Internet for information relevant to the firm’s operations.Assisting in the preparation of project reports.Assisting in the preparation of expressions of interests and project proposals for the World Bank, USAID, CIDA, DFID, Government of India, State Governments and several other international donor agencies.Design and assistance in preparation of Proposals, Presentations and Project Reports for Clients.