Technical support in GPON FTTH. Providing ADSL, High Speed Internet,IPTV, IP-Phone. Installation and trouble-shooting of GPON CPE’s. Configuration and trouble-shooting routers, switches and mediatrix. Making Fast-connector for fiber cables. OFC splicing in Exchange, DP and in customer premises. Configuration of ONT (Optic Network Terminal) using Enrm access. Experience in deployment of structured cabling (fiber & Coper) and cabling standard (RJ-45, RJ-11). Fault rectification related of Etisalat fiber network, Resolution any GPON related issue. Configuration of all types of Routers and Telephony gateways. Ring, Yale Access, Resideo , Hue, Smart home devices configuration and trouble shootings. Working under KPI

NETWORKING L1 SUPPORT ENGINEER [April 2013 to March2014] E-bird INNOVATIONS (Early Bird Security System & Automation (Pvt) Ltd. www.ebirdinfo.com User Administrator-Setup and Maintaining Account. L1 Support-Interacting directly with users through Call, Chat & Mail Delivering full support to end user community Continuous Monitoring of LAN and WAN connectivity