Abhilash Balakrishnan Email and Phone Number
“Change is the only constant” and today's business landscape is all about bringing change and transformation which would help the business adapt, sustain and grow in the future.Thanks for coming to this section to know more about me.Hi, I am Abhilash COO of a young start-up called Geckolyst which is helping organizations in creating customer transformation and experience journeys.I am a technology enthusiast with close to 16 years of experience in product engineering, product design, and new product development in the Banking, Telecom, and Retail space.My passion has been to create engineering solutions to solve business problems. Over the years have created some unique products both big and small which went to deliver big value for our clients.Some of the top products created by me and my team- USSD- Smart IVR- Campaign Manager- Ticketing Manager- Remote customer onboarding platform for Banks- ZULO (Zero User Latch On) for promoting to zero users- Chat Bot- Integrated Training ManagerOne of the top products developed in this journey is Geckolyst which is an Omni Channel feedback management solution that helps organizations to measure customer experience through the NPS framework. Geckolyst is live with some of the leading organizations in the Telecom, Retail, Ecommerce, and Banking space.The world is moving towards faster digital adoption and needs tools and relevant technology to support the growth. Team Geckolyst can be an ideal partner for organizations in their digital journey by bringing a combined experience of more than 30 years between the team members. If you have a business problem and you are looking for an able team to help and solve them then you can reach out to meEmail - abhilash@geckolyst.comPhone +91 9946687676As we say “life is all about exploring new things” when I am not working you would find me exploring new food joints, traveling, meeting people, and exploring new start-up ideas.
Geckolyst
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Chief Operating OfficerGeckolyst Jan 2021 - PresentCochin, Kerala, InAs COO of Geckolyst I am involved in creating solutions and products for solving various business problems. One of the best product created by us is Omni Channel customer experience product which helps in measuring customer feedback from multi touch points. For our clients had created a full customer experience suite consisting of Smart IVR, Chat Bot, and Training manager.- Involved in business strategy and managing business operations- Taking care of product road map, product vision and new innovations- Handling client relationship, engagement and product delivery- Taking care of Engineering and software life cycle management -
Engineering Lead & Project ManagementMobme Wireless Private Limited Jan 2010 - Dec 2020Cochin, Kerala, InWorking for Mobme for 11 years was filled with rich experiences. Have worked with some of the top telecom, Banking and Retail clients across the globe creating solutions and products to scale and manage the business.Have got rich experience in building products like IVR, USSD, Campaign manager and Zulo (Zero user Latch On) which helped in scaling the business of the organizations. - Handled product vision and strategy as an Engineering Lead- Responsible for project management and delivery of services to clients- Coordinate with product team in terms of product evolution and feature development- Account management and converting the business requirement to engineering team -
Software EngineerHcl Technologies Oct 2007 - Dec 2009Noida, Uttar Pradesh, InStarted my career post education from HCL - Handled requirement gathering and planning- Took care software programing - Responsible for debugging and issue fixation- Handled Quality testing and making the program live
Abhilash Balakrishnan Skills
Abhilash Balakrishnan Education Details
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Sngist Arts And Science CollegeComputer Science -
Union Christian College AluvaElectronics And Computer Maintenance
Frequently Asked Questions about Abhilash Balakrishnan
What company does Abhilash Balakrishnan work for?
Abhilash Balakrishnan works for Geckolyst
What is Abhilash Balakrishnan's role at the current company?
Abhilash Balakrishnan's current role is COO & Co-Founder Geckolyst | Engineering Architect | Operations Management | Product Development | Service Management | Business Delivery.
What schools did Abhilash Balakrishnan attend?
Abhilash Balakrishnan attended Sngist Arts And Science College, Union Christian College Aluva.
What skills is Abhilash Balakrishnan known for?
Abhilash Balakrishnan has skills like Mysql, Vas, Telecommunications, Javascript, Ajax, Web Services, Shell Scripting, Python, Oracle, Product Development, Gsm, Ussd.
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