Abhinandan Malhotra Email and Phone Number

Managing Operations and Business Development for Google Pay and Google my business Across Delhi NCR, Western UP Belt and Uttarakhand region. Driving adoption & Active acceptance:•Map city into zones from approved Pincode list for Vendor Mapping.•Estimate zonal market size and Gpay penetration and prepare Quarterly reports for City health check.•Weekly Surprise and Shadow visits with Vendor team.•Addressing FOS gaps and improvement through agent training Modules. Help… Show more Managing Operations and Business Development for Google Pay and Google my business Across Delhi NCR, Western UP Belt and Uttarakhand region. Driving adoption & Active acceptance:•Map city into zones from approved Pincode list for Vendor Mapping.•Estimate zonal market size and Gpay penetration and prepare Quarterly reports for City health check.•Weekly Surprise and Shadow visits with Vendor team.•Addressing FOS gaps and improvement through agent training Modules. Help improve FOS SOP’s.Driving Retention & Transactions:•Help to build Top merchant programs and build relationships. •Escalate, follow-up and close critical merchant issues.•ID top merchants per zone and bucket merchant into tiers Show less

Handled Mass offline team which focuses on driving PhonePe acceptance at offline merchants across urban and rural markets across Ghaziabad Territory with the help of Feet on street(FOS) team.

Managed 3 Distributors and 2 Sub Urban Distributors across Delhi NCR and Ghaziabad with a Revenue of over 70 Cr Annually along with Team management of over 70 Promoters and Feet on street(FOS).