IT Professional with more then 2+ years of experience in the IT industry with enthusiasm to build optimized,clean and scalable solutions to complex and challenging problems, always flexible and seeking foropportunities to learn and do better.
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Infrastructure Engineer IiAmerican Express May 2024 - Oct 2024Bengaluru, Karnataka, India -
Senior System EngineerInfosys Jan 2024 - Apr 2024Bhubaneswar, Odisha, India- Worked along with the Google Engineers to guide/support multiple stakeholders who are using Apigee.- Guided customers through the onboarding process, helping them set up their Apigee environment, create accounts, and provision resources.- Helped customers configure API proxies, endpoints, policies, and transformations using Apigee's management console or APIs.- Supported customers in deploying API proxies to the Apigee platform, managing environments, and promoting APIs across development, staging, and production environments.- Providing prompt and effective technical support to customers experiencing issues or challenges with the Apigee platform. This involves troubleshooting complex technical issues, analyzing log files, and guiding customers through issue resolution steps.- Investigating and resolving customer-reported issues related to Apigee Edge components, including API proxies, routers, message-processors, PostgreSQL, Cassandra and management server. -
System EngineerInfosys Nov 2021 - Jan 2024- Advise customers on implementing security measures such as authentication, authorization, encryption, and threat protection for their APIs.- Assist customers in setting up monitoring dashboards, alerts, and analytics reports to track API usage, performance, and security metrics. - Provide technical support and assistance to customers utilizing the Apigee API management platform. - Sharing insights, best practices, and troubleshooting tips with customers through knowledge base articles, documentation, and community forums.- Gather customer feedback, feature requests, and enhancement ideas to advocate for product improvements and drive the evolution of Apigee's capabilities.
Abhinandan Kumar Education Details
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Adarsh Intermediate College75.40% -
High School Senduari78.20%
Frequently Asked Questions about Abhinandan Kumar
What is Abhinandan Kumar's role at the current company?
Abhinandan Kumar's current role is Infrastructure Engineer II at American Express. || Apigee || Google Cloud Platform (GCP) II Ex-infoscion..
What schools did Abhinandan Kumar attend?
Abhinandan Kumar attended Govt. Engineering College,bharatpur, Adarsh Intermediate College, High School Senduari.
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Abhinandan Kumar
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