As a Team Lead in the Analytics COE, I manage a team of 10 developers, driving initiatives that transform complex data into actionable insights. My role involves leading cross-functional projects, developing high-quality data solutions, and overseeing end-to-end delivery across CRM, People Analytics, and Finance domains. By enhancing team collaboration and introducing innovative problem-solving approaches, I have improved the speed and quality of project delivery. I also conduct training sessions to upgrade team skills, ensure seamless communication across departments, and consistently deliver insights that support data-driven decision-making for marketing, sales, and executive teams.

• Created and maintained reports for marketing, providing actionable insights to senior stakeholders.• Collaborated with the marketing team to identify their requirements and transform them into efficient workflows.• Successfully integrated HubSpot with Salesforce, resolving any post-integration issues that arose.• Managed various tools including LinkedIn Sales Navigator, Crossbeam, and Outlook integration for Salesforce, enhancing sales and marketing efficiency.• Automated marketing reporting processes by designing and implementing dashboards, and streamlining data visualization and reporting.

• Working on the configuration and maintenance of an organization's Salesforce CRM system.• Working closely with the sales, marketing, and customer service teams to ensure the platform is fully optimized to meet the specific needs of the business.• Handling day-to-day administration of the Salesforce platform, including user management, data management, and security.• Working with different teams to help them understand how to use the system effectively, and troubleshoot any issues they may encounter.• Building and implementing custom objects, workflows, validation rules, and custom reports.• Maintaining data integrity, and ensuring data quality by implementing data validation, data cleaning, and data migration processes.• Handling and configuring Salesforce integrations with other systems, such as marketing automation and customer service platforms.• Responsible for keeping the system up-to-date by installing updates, patches, and releases.• Developing and maintaining documentation related to the Salesforce system, such as user guides, process flows, and training materials.• Having a good knowledge of Salesforce and its features to be able to customize and meet the specific needs of the business.

# SplashBI• Responsible for developing new dashboards across domains.• Implemented logical updates to current dashboards' charts.• Created new charts to fulfill evolving requirements.• Designed mockups for new charts and dashboard layouts.• Conducted research on evolving requirements and procured necessary materials.• Crafted complex SQL scripts for charts to show data in a simplistic manner.# SQL & ETL• Resolved issues in the ETL code to ensure smooth data loading and dashboard integration.• Developed views, functions, and procedures to enhance the existing data pipeline.• Migrated Oracle ETL components (packages, procedures, functions, views, tables) to PostgreSQL.• Standardized SQL code to ensure seamless integration of dashboard solution with Oracle and PostgreSQL databases.# Tableau• Developed new charts.• Addressed data model concerns within Tableau• Refined chart logic to validate data.• Discovered an innovative method to visualize the SQL code executing behind the chart.• Applied aesthetic modifications to Tableau charts.• Worked on developing SQL code for implementing security in tableau.

• Conducted data preparation by extracting relevant information from case documents and transformed it into meaningful insights through visual representation using a variety of charts.• Developed hypotheses based on crop cycles and yield patterns to predict credit risk for agricultural loans.• Utilized statistical techniques and data visualization tools, such as R, Python, and Tableau, to analyze and interpret the data.• Collaborated with cross-functional teams to identify key trends, patterns, and insights from the data and used them to inform strategic decision-making processes.• Developed and implemented data quality assurance protocols to ensure accuracy and completeness of the data used for analysis.

• Designed and implemented a multi-node cluster with individual systems serving as nodes, utilizing Cloudera Manager.• Successfully installed MIT Kerberos for secure authentication and authorization.• Loaded and processed large datasets using Pig, a high-level platform for creating MapReduce programs.• Currently engaged in data mining, utilizing various techniques and tools such as SQL, Python, and R to extract meaningful insights from the data.• Collaborated with the team to determine the most appropriate data mining approach for specific business problems and goals.• Developed data models, algorithms, and visualizations to identify patterns, trends, and relationships in the data to support decision-making.• Implemented data validation and quality control processes to ensure the accuracy and completeness of the data used for analysis.

• Performed cold calling for the promotion and sales of Maruti Suzuki Ciaz vehicles.• Actively sought out potential customers through regular field visits and generated leads on a daily basis.• Utilized effective communication and persuasion techniques to present the features and benefits of the Ciaz to potential customers.• Developed and maintained a database of potential leads and customers and tracked progress on a regular basis.• Collaborated with the sales team to identify and target high-value prospects and to develop strategies for closing sales.• Monitored market trends and competitor activities to stay abreast of industry developments and to adapt sales strategies accordingly.• Continuously updated my knowledge about the car features and its specs to provide accurate information to the customers.