Abhinav Arun Email & Phone Number

New Delhi, Dl, In

Mumbai, Maharashtra, In

Texas, Us

1) As head of 'Data & AI' mega-category, managed a product portfolio of 30+ EdTech SKUs contributing to an annual revenue of ~USD 22 million.2) Grew the mega-category's annual revenue by ~106% and improved the contribution margin by ~78%.3) Responsible for managing the P&L of the mega-category, sub-categories and individualproducts including revenue, delivery cost, vendor cost, university revenue share, labcost, gross margin, and contribution margin.4) Fronted the development of the product roadmap through conducting extensive marketresearch, analysing the competitive landscape, and monitoring customer feedback.5) Oversaw inbound and outbound product management including product planning,product positioning, product messaging, go-to-market strategies, marketingcommunications, and sales enablement.6) Spearheaded the launch of the Generative AI-powered Project Evaluation feature on thelearning management system. Minimised the average handling time per project by 82%and boosted the project feedback CSAT by 32%.7) Fronted the roll-out of the Lead Scoring Tool using the LightGBM machine learning model, with the ability to calculate a lead score based past user activity and events. Improved average L2O conversion rate by 28% and lowered sales cost by 16%.8) Implemented the Seamless Payment feature across certification courses and executive programs, increasing the overall order volume by 38% and ASP by 17%.9) Led the project on monetising SkillUp, the free learning platform from Simplilearn. Launched the upgrade feature to double lead generation and increase the monthly orders coming from SkillUp by 64%.10) Conceptualised and led the implementation of a new payment flow mechanism, integrating 3 EMI partners and lifting the L2O conversion by 145% resulting in 5x growth in monthly revenue.11) Augmented 15+ SKUs with content pertaining to Generative AI, Prompt Engineering and ChatGPT to boost T2L conversions and L2O conversions (~34%).

Texas, Us

Texas, Us

Boston, Massachusetts, Us

o As Head of Information Systems, ensured the business operations at Soroco were smooth and streamlined by managing the entire IT landscape within the organization.o Product Management - 1. Led the implementation and continuous evolution of Salesforce as a CRM solution in collaboration with Sales, Marketing, Client Engagement, Customer Success, Product and Finance functions.2. Envisioned and designed the end-to-end process for Sales and Commerce by establishing automated workflows around leads, contacts, opportunities, contracts, billing schedules and invoices. 3. Integrated Salesforce with - a) Cloud business management solutions like NetSuite and Hub Planner. b) Sales engagement platforms like Outreach and ZoomInfo4. Managed the entire product as a Salesforce SME and oversaw the delivery of innumerable customizations, features and workflows as per requirements received from Sales Ops.o Business Intelligence & Analytics 1. Established an organization wide instrumentation to analyze business metrics/KPIs in real time.2. Created data models to organize and relate elements of data sourced from multiple systems pertaining to different business functions.3. Single-handedly designed and delivered multiple visually appealing automated reports and dashboards on Power BI to showcase the health of the organization. These metrics are regularly consumed by the senior leadership to extract important insights and enable decision making.o Strategic Initiatives & Process Improvements-1. Headed the migration of Namely to Zoho People as the new Human Resource Management System (HRMS) software with focus on the modules – Employee Database Management, Time Off Management, Employee Onboarding & Offboarding, Performance Appraisals and Learning Management System.2. Led the integration of Zoho People with other systems across the organizational IT landscape such as Microsoft Azure DevOps, Atlassian JIRA, Moodle, Hub Planner and Spectra-vision for several use cases.

Boston, Massachusetts, Us

Boston, Massachusetts, Us

Teaneck, New Jersey, Us

Client - Swiss Global Investment BankDomain - Banking & Financial Serviceso Program Manager and Quality & Compliance Manager (QCM) for 3 major programs dealing with:• End-of-life (EOL) upgrades for software products and applications that spanned across multiple organizational divisions within the client organization. • Migrating the integration middleware from the legacy CORBA systems to Web Services in order to make the client organization’s messaging mechanism more flexible and fit for the capricious business environment.• Data Anonymization ensuring the elimination of any secret and confidential data from the Dev/Test/Non-UAT environments of client applications.o Agile Coach & Scrum Master for a project that dealt with the enhancement of features which were reusable across various Asset Management business workflows. These workflows were implemented for processes such as Institutional Client Reporting, Client Portfolio Performance, Client Invoicing and Marketing Material for clients.o As Lead of the Group Operations IT – Quality & Compliance Services team implemented the client’s Solution Delivery Framework for a portfolio consisting of 180+ projects, 70+ Project Managers with overall annual Portfolio Budget of $200m.o Built a Robotic Process Automation (RPA) suite, to be used as a service offering for the clients. • Devised an RPA Solution Approach based on the Readiness – Delivery – Assurance (RDA) model.• Responsible for building a Process Assessment Framework to be used by clients to check their RPA readiness.Client – Multinational Personal Care CorporationDomain - FMCGo As Product Owner of the Revenue Growth Management (RGM) Playbook, responsible to drive the planning and execution of fully automated, real time, visually appealing Power BI based, 22 RGM analytics use cases feeding off a Unified Data Model, across the 5 RGM levers – Strategic Pricing, Price Pack Architecture, Mix Management, Trade Promotions and Commercial Policy.

Gurgaon, Harayana, In

o Evaluated the effectiveness of different Facebook advertising strategies such as Website Custom Audiences (WCA), Lookalike Audiences and Location, Demographic & Interest based targeting.o Managed the Facebook advertising campaigns which included specifying Ad placements, selecting the target audience, deciding on the bidding strategy and analyzing their performance.

Bangalore, Karnataka, In

o JAVA Developer on the Order Handling Module for a multinational sportswear manufacturer with special focus on the Shipment Interface Module.o Manual & Automation Tester for a project running on Agile Methodology for a multinational groceries and general merchandise retailer.o Android Developer for 'OBD Centrale', a Proof of Concept (PoC) mobile application, for a Dutch Telematics company.

Post Graduate Diploma In Management (Pgdm), Marketing

Mba, Marketing

Bachelor Of Engineering - Be, Electronics And Communication Engineering

Education record