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With over 24 years of expertise, I excel at driving transformational change and crafting value-driven solutions that empower organizations to thrive. My career has been defined by creating innovative strategies that foster business growth, people development, and impactful change management.I am passionate about coaching senior leaders, managing complex, multimillion-dollar Human Capital initiatives, and developing future-ready strategies that generate measurable business results. My experience spans EdTech, Customer Success, and organizational scaling, where I help companies achieve sustainable growth through strategic learning interventions.As a lifelong learner, I stay ahead of industry trends in learning technologies and methodologies, with a keen interest in Generative AI, Blockchain, AI/ML modelling for learning, and AR/VR/Metaverse for learning to design next generation solutions that enhance engagement and learning outcomes.My leadership in learning strategy has led to significant business outcomes, including enhanced revenue growth, high customer retention, and recognition across the industry. In my most recent role – we went from starting up to receiving a Brandon Hall award within 1.5 years a testament to the quality of innovation driving impactful change.🏆 SIGNIFICANT CONTRIBUTIONS:✅ Learning Innovation: Pioneered the implementation of Generative AI, Blockchain, AI/ML modelling for learning, and AR/VR/Metaverse for learning to design next generation solutions to disrupt traditional training methods and set new industry benchmarks.✅ Change Management: Spearheaded organizational transformations that improved performance and drove business growth, implementing strategies that align people, processes, and technology.✅ People Development: Coached and mentored senior leaders, fostering high-performance teams and cultivating a culture of continuous learning and development.✅ Customer Success Leadership: Achieved over 100% revenue growth and 95% customer retention at Adobe’s $20M eLearning business, demonstrating a deep commitment to delivering value-driven solutions.✅ Industry Recognition: Contributed to the organization’s success in winning the prestigious Brandon Hall award for innovation in learning strategy, demonstrating my commitment to advancing learning practices.👉 SPECIALITIES: Learning and Development | Change Management | Organizational Development | Executive Coaching | Succession Planning | Consulting | Product Development | Business Development | Customer Success | Account Management
Felicis Transformation
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Principal ConsultantFelicis Transformation Aug 2023 - PresentBengaluru, Karnataka, IndiaI lead consulting engagements aimed at helping organizations build Minimum Viable Products (MVPs) within the rapidly changing EdTech sector. I also provide executive coaching to senior leaders, guiding them in leadership development and strategic decision-making. Additionally, I design and implement talent development frameworks and cultural transformation strategies for startups.
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Chief Executive OfficerOnelearn Global Apr 2022 - Aug 2023As CEO, I launched a business in the Maritime Learning sector, utilizing AR/VR and simulation-based training. I led the company to generate $1 million in revenue within the first year and received the Brandon Hall award for disrupting traditional maritime training methods. I also built a robust content marketplace, driving customer engagement globally. -
Director Of Customer Success; ApacEightfold Jul 2021 - Apr 2022Bengaluru, Karnataka, IndiaEightfold brings a powerful AI-based approach to the area of Talent Acquisition and Talent Management. I established the Customer Success function for the APAC region, focusing on customer retention, revenue growth through upselling, and cross-selling. I played a key role in aligning customer success strategies with overall business goals, while developing the global Customer Success Playbook for uniform service delivery. -
Head, Customer Success And Learning Solutions; Elearning BusinessAdobe Feb 2017 - Jul 2021Bengaluru Area, IndiaI led customer experience efforts for Adobe’s $20 million eLearning business, achieving over 100% growth and a 95% customer retention rate. I built a consulting learning advisory practice that generated over $2 million in revenue and championed a customer-centric approach to tailored learning solutions. -
Specialist Senior, Human CapitalDeloitte Consulting Aug 2013 - Feb 2017Bengaluru Area, IndiaAs a Specialist Senior in Deloitte's Human Capital practice, I delivered consulting and advisory services focused on Learning Strategy, Change Management, and Communications. My role involved leading projects centered on large-scale technology transformations, where I guided clients through complex change initiatives to drive successful outcomes.I was instrumental in developing go-to-market strategies and building capabilities within these domains, ensuring that our clients were equipped with the tools and insights needed to navigate change effectively. My work consistently aimed to align organizational learning and communication efforts with broader business objectives, enhancing client readiness for transformative shifts. -
Consultant - Human CapitalDeloitte Consulting Feb 2010 - Aug 2013As a consultant in Deloitte’s Human Capital division, my career has evolved into a holistic consulting role where I leverage my strengths in Learning and Instructional Design to deliver impactful solutions. My focus is on building organizational capabilities by designing and implementing learning strategies that directly enhance workforce performance.I am dedicated to expanding my expertise to consult with organizations on a larger scale, aiming to drive transformative change that elevates the skills and abilities of their teams. My journey at Deloitte reflects my commitment to helping clients navigate complex challenges and achieve their strategic objectives through tailored learning and development initiatives.
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Lead Instructional DesignerAstutix Learning Pvt. Ltd. Sep 2008 - Feb 2010At Astutix, I built a greenfield practice from the ground up, leading a top-tier team that developed over 4,000 hours of cutting-edge learning solutions, including specialized interventions for people with disabilities. Despite its smaller size, Astutix earned Premium Partner status with multiple organizations for its innovative approach and impactful results. -
Practice Lead - Instructional DesignEdutech Dimensions Private Limited May 2007 - Aug 2008I started my assignment at Edutech as a Sr. Instructional Designer. While at Edutech, one of my primary responsibilities was to build a team of IDs, and in general build the ID capabilities within Edutech.The second (and more persistent) requirement was to build the eLearning service offerings and to help bring customers on board.I worked actively with the Sales and Business Development teams to offer learning consultancy services.After a year in that position, I moved to the position of the Practice Lead - Instructional Design.I have learnt to judge my time at a company by the amount of learning I have done there - some of the learnings during this time were: - Enhanced client interaction skills; I now truly believe that solutions can be sold to clients.- Worked to set up a holistic process to learning design and developed learning solutions and courses.- Built a strong team; though this was my forte from earlier assignments, I worked to polishing these skills.- Enhanced project management and selling skills - I worked very closely with both departments and this influenced my skills as an instructional designer too - It made my courses more in tune with live performance than with idealistic design. -
Consultant Instructional Designer.Self Employed - Freelancer Jan 2007 - May 2007After my time at Trina, I explored my interests in Instructional Design, Project Management, and writing about automobiles, while also considering a return to college for a master’s degree. Recognizing the need to focus, I took a five-month break to determine my direction.During this period, I took on a learning consultancy role for an automotive dealer, where I designed and delivered sales workshops. I also partnered with various eLearning companies, advising them on instructional strategies and refining their ID processes. Alongside, I prepared for competitive exams to further my career options.By the end of this time, it became clear that Instructional Design was my true calling, prompting me to fully commit to this path and re-engage with the industry. -
Domain Knowledge Lead- AutomotiveAdayana Sep 2004 - Dec 2006Adayana served as the US-focused counterpart to Trina Systems, which was primarily centered on developing learning solutions for the Indian market. While Trina concentrated on India-centric projects, Adayana catered to international clients, offering a global perspective and expertise in learning and development solutions. -
Domain Knowledge Lead - AutomotiveTrina Systems Aug 2004 - Dec 2006Hyderabad Area, IndiaAfter completing my engineering degree, I joined the Automotive eLearning group at Trina Systems, driven by my passion for automobiles and writing. My time at Trina exposed me to the full spectrum of eLearning, from pre-sales to implementation, client interactions, team building, instructional design, and project management.This diverse experience built the foundation for my career as a Learning Professional. At Trina, I led large-scale projects, developed teams, and established processes—core strengths I continue to bring to the workforce today.
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Apprentice DesignerEdge Custom Guitars May 2000 - May 2004Bengaluru Area, IndiaEdge Custom Guitars, based in Bangalore—the Rock Capital of India—specialized in crafting custom musical instruments and sound solutions. We designed and manufactured electric guitars, drum pedals, speakers, and amplifiers, and offered repairs, modifications, and custom sound solutions for various settings. We also provided consultation services to event management companies.At Edge, I played a key role in designing and developing physical and mechanical components, bridging my engineering background with practical, real-world problem-solving. This experience taught me that design is a life skill, not just a career skill—a lesson I carry into my current role as an eLearning Specialist, where I focus on creating solutions that address real challenges rather than merely applying models.
Abhinava Narayana Skills
Abhinava Narayana Education Details
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Mechanical -
Kishore KendraHigh School/Secondary Diplomas And Certificates
Frequently Asked Questions about Abhinava Narayana
What company does Abhinava Narayana work for?
Abhinava Narayana works for Felicis Transformation
What is Abhinava Narayana's role at the current company?
Abhinava Narayana's current role is Learning Innovation | Customer Success | Change Management | People Management -Organizational Development | Leadership | Talent Transformation.
What is Abhinava Narayana's email address?
Abhinava Narayana's email address is as****@****tte.com
What is Abhinava Narayana's direct phone number?
Abhinava Narayana's direct phone number is +9180676*****
What schools did Abhinava Narayana attend?
Abhinava Narayana attended Insead, Visvesvaraya Technological University, Kishore Kendra.
What are some of Abhinava Narayana's interests?
Abhinava Narayana has interest in Innovation, Design, Execution Travel, Execution, Music, Travel, Ideation.
What skills is Abhinava Narayana known for?
Abhinava Narayana has skills like Instructional Design, E Learning, Strategy, Project Management, Learning Management, Management Consulting, Team Management, Program Management, Vendor Management, Business Development, Business Analysis, Problem Solving.
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Abhinava Narayana
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