Abhinav Duhan Email & Phone Number

Toronto, Ontario, Canada

• Spearheaded Product Strategy and Execution: Led the development and execution of strategic initiatives for Sangoma Meet, SaaS video conferencing platform, resulting in enhanced user engagement and long-term scalability.
• Cross-functional Collaboration and Customer Focus: Collaborated effectively with Sales, Sales ops, engineering, cross-functional teams and Product Development teams to gather requirements, incorporate customer.
• Unified communication as a service integration: Managed cross-functional team and stakeholders communication integrating Sangoma Meet, video conferencing product, in other UCaaS and VoIP products from conception to.
• Data-Driven Decision Making: Created and managed KPIs for the video conferencing product on Grafana and Pendo and increase customer base by analyzing KPIs. Gathered and analyzed metrices such as churn rate, number of.
• Bespoke Products: Developed numerous bespoke products tailored to the specific needs of legal, customer, or internal company requirements such as 10DLC SMS registration legal compliance, FCC requirements for Video.
• Managed government projects to integrate Sangoma Meet into their UCaaS systems creating a customer base in UAE.

Toronto, Ontario, Canada

• Delivered an MVP for a blockchain-based day-trading app within three months, leveraging AI-driven insights to empower real-time decision-making for traders.
• Defined the product roadmap and prioritized features to align with market demands, securing a global user base of 5000+ traders.
• Negotiated and closed multiple API integration deals with partners, generating $50,000 in recurring annual revenue.
• Partnered with engineering to design intuitive workflows, ensuring seamless user experiences for trading and liquidity management.

Richmond Hill, Ontario, Canada

1. Reviewed business requirements, and IT design documents while collaborating with developers, UX and marketing team to launch “Newsify” (A news aggregator android and iOS application) within 3 months.2. Identified user needs by market/industry/competitive analysis and translated it into epics/features to develop the roadmap and vision for the product.

Ontario, Canada

1. Developed a Go-To-Market strategy for newly launched products ‘COVID-19 Mask’ and ‘Blade Air’ which helped in securing more than 1000 contracts with schools and corporate offices2. Developed and launched growth campaigns (creating marketing material, contacting different publishers) to increase customer retention rate by 5%3. Improved current products.

India

Product Management: 1- Handled product lifecycle management (PLM) and customer lifecycle management (CLM) business process for more than 100 product features for IT enterprise, FTTH (Fiber-to-the-Home), and Mobility 2- Maintained product roadmap for different order product features via IBM rational Quality Manager (Tool similar to JIRA) from conception to.

Mumbai, Maharashtra, India

Product Management: 1- Delivered various product features to production on Fiber Broadband and mobility POS application that led to the successful launch of Jio Network across pan-India in 2017 2- Excellent ability to elicit business requirements from stakeholders including business rule and use case writing and documentation of system requirement.

Gurugram, Haryana, India

1- Identified business development opportunities and secured meetings with business parties and facilitated strategic contracts 2- Created contact links with 12 vendors, promoted the company’s delivery systems and increased the distribution channel network3- Created and devised different business development campaigns that lead to an increase in user.

Gurgaon, Haryana, India

Gurgaon, Haryana, India

Noida Area, India

Graduate Diploma: Culture, Communication And Leadership In Canadian Business

The course was concurrent with the MBA from Schulich School of Business A Co-op internship in Fall 2019 was an essential element of the.

Master Of Business Administration - Mba

Bachelor Of Technology - Btech, Electrical, Electronics And Communications Engineering

Noida