Responsible for: - CRM (Salesforce.com), CRM Projects, Data - Teams: Reporting & Analytics, Contact Generation - Change Management, Transformation - Project Management, Implementation - Stakeholder Management

- Working with Sales Operation team of a global firm as Reporting & Analytics Lead- Present Sales Performance and Insights to Senior Leadership to help decision making and drive profitable business actions.- Provide monthly reports at global, region, business, and product level; sales forecasts, and expected year-end bonuses based on new, expansion renewals business brought in by sales.- Work with cross-functional teams - with Leadership, Sales, Finance, and Commercial teams.-… Show more - Working with Sales Operation team of a global firm as Reporting & Analytics Lead- Present Sales Performance and Insights to Senior Leadership to help decision making and drive profitable business actions.- Provide monthly reports at global, region, business, and product level; sales forecasts, and expected year-end bonuses based on new, expansion renewals business brought in by sales.- Work with cross-functional teams - with Leadership, Sales, Finance, and Commercial teams.- Data governance and management on CRM- Automate, Create tools to analyse sales data- Supported Bid management team with RFI/RFP, Proposal development, Geo location, etc.- Trainer: deliver corporate trainings in MS Excel (Basic to Advance), Power BI (Dashboards) Show less

- Worked as part of sales and marketing team for the UK based global telecom operator through - Supported the UK team with contract data analysis, built an integration tool and search engine using MS Access- Product bench-marking (products included, for e.g.: cloud network, VPN, Ethernet)- Insights: market insight, market entry, competitor and customer insight, newsletters, knowledge management, content management, surveys, data management and various ad-hoc projects.- Trainer:… Show more - Worked as part of sales and marketing team for the UK based global telecom operator through - Supported the UK team with contract data analysis, built an integration tool and search engine using MS Access- Product bench-marking (products included, for e.g.: cloud network, VPN, Ethernet)- Insights: market insight, market entry, competitor and customer insight, newsletters, knowledge management, content management, surveys, data management and various ad-hoc projects.- Trainer: deliver trainings in MS Excel (Basic to Advance), MS Access, Telecom Networks Show less

- Responsible for custom insights and analytics for a global telecom operator - customer insights, market insights, battle-cards, win-loss analysis, competitor anaysis, benchmarking, etc.

B2B sales - Leased Lines and VoIP Solutions