Abhinay Kumar Email & Phone Number

Watford, England, United Kingdom

Watford, England, United Kingdom

Birmingham, United Kingdom

Clarify client requirements and define the scope of existing software.Providing end to end solution on different Kronos products.

Noida Area, India

Noida Area, India

Working remotely to implement and support the Kronos solution.Provide solution for Interfaces, Understanding the requirements from the client, Preparing the design document, Coding, testing and deploying the interfaces.Configuration of solutions on different Kronos products.User Acceptance Testing Support.Deploy and Release to production environment.Requirement gathering, consulting and solution proposal.Creating interfaces for upstream/downstream applications.Experience in working with SQL relational database management systems.

Noida Area, India

Performed technical application level health checks for customers. Respond, troubleshoot and resolve application level alerts for business and technical users of the solution, support Kronos upgrades for hosted customer base.Install, test, document and troubleshoot Workforce Central software installations.Responsible for ongoing technical configuration, interface, reporting and other application technical tasks for Kronos Workforce Central hosted customers.Delivery of database management services & technical application of service packs and upgrades

Bengaluru Area, India

Maintaining the customized part of the client code and also to support various modules in Kronos. Below are the key responsibilities:• Developing permanent fix to the problems evolving at the coding and testing phase.• Doing the impact analysis for any new business enhancement.• Developing the design and code for the system based on the business requirements through service request.• Write SQLs to find data patterns and script them using Java/Unix/Powershell.• Maintaining and monitoring batch jobs through the tool control-M. These batch jobs are designed in Datastage / Java / shell.• Handling Service change requests which involves the Analysis and design of modules as per the business requirements, Coding and testing of the newly developed systems and also review of the coding standards.

Bengaluru Area, India

• Troubleshooting Kronos WFC application issues related with schedules, shifts and forecasting.• Troubleshooting application issues related with timekeeper components.• Monitoring schedule generation process.• Handling special events like early schedule generation.• Handling tickets created by store HRs/Business users and perform recovery accordingly.

Chennai Area, India

• Provide end to end Support to myTime (Kronos WFM v6.x), Genetec Security center and Archer security application and handle batch job abends and Client tickets; meet defined SLA.• Planning & Execution of Special handling tasks for Peak Season (Thanksgiving week).• Execution of business critical KLO (Keep the Lights On) activities for a Stable Application environment• Prioritize the incidents by priority (P1,P2,P3,P4)• Ensure SLAs are met consistently