Working as Windows System Administrator.Responsible for end to end customer IT related problems and for new IT project also. At this position I’ve to support overall Windows infrastructure problems with some servers (AD, DHCP, SQL, Print, File) . Creating SOP’s and technical documents to improve the performance of my team members.Analyzing Daily\​Weekly\​Monthly reports like Up time, MIS, Highlights, Utilization etc. and suggesting for reduction or effective handling of the service provided towards continual improvement of the process. Planning for proactive solution to increase the operational excellence.Working as part of a team and operating in a fast paced, challenging 24x7 environment.• Installing, Configuring & Maintaining Windows 7 and Server 2008 R2• Troubleshooting and supporting multiple OS and hardware environments.• Configured and Managing User accounts using Active Directory.• Design and install with administrating LAN, internet/intranet ,voice networks• Investigating, diagnosing and Network connectivity troubleshooting, ping, tracert, telnet• Configure and troubleshoot network and security equipment’s like routers and switches, firewalls.• TCP/IP Ethernet Networking , DHCP and static IP addressing• Switching/Bridging , Leased Line management• Alcatel manage the inter routing by unmanageable switch in particular VLAN configuration/troubleshooting.