- Spearheaded the development and management of the patented B2B vending machine, Aha!, specializing in hot beverages.- Orchestrated recipe creation for the vending machine, optimizing flavor profiles and customer satisfaction.- Oversaw the design and advancement of next-generation cafe machines for B2C markets, ensuring alignment with evolving consumer preferences.- Directed a cross-functional team of 10+ members in research and development initiatives for upcoming machines, as well as the efficient production of existing models.- Managed vendor relationships and facilitated seamless client onboarding processes, fostering strong partnerships.- Formulated comprehensive business models and sales pipelines to drive revenue growth and project success in the R&D domain.

Oversaw the deployment and management of 500+ machines in cafes throughout India, ensuring seamless operations and customer satisfaction.Coordinated cross-functional teams for successful launches of new cafes, facilitating collaboration and efficient execution.Managed a dedicated team of 3 R&D associates, guiding new product developments from conception to market launch.Collaborated closely with training and maintenance teams, delivering ongoing support and training sessions to uphold operational excellence.Strategically planned timelines and allocated resources for ongoing and upcoming R&D projects, optimizing productivity and project outcomes.Fostered effective communication and coordination with finance and operations teams to ensure smooth operations of the R&D laboratory.

Led the development of cutting-edge machines as part of in-house R&D initiatives.Specialized in electronics development, proficient in creating functional prototypes utilizing platforms such as Arduino, Raspberry Pi, ESP, and IoT technologies.Developed software codes for prototypes, ensuring seamless integration of hardware and software components.Conducted extensive research on mechanical hardware and acquired proficiency in 3D CAD software.Managed the supply chain and inventory to streamline procurement processes and maintain optimal stock levels.Tracked team expenses, oversaw daily in-house lab activities, and provided comprehensive training to new team members.Managed the internal database and utilized SQL for data management and analysis.Directed the production and deployment of machines and R&D proof-of-concepts (POCs) in cafes across India.Formulated maintenance plans and conducted regular training sessions for maintenance staff.Provided 24x7 onsite support to the maintenance team for troubleshooting and resolving technical issues promptly.

Oversaw the deployment of machines at various cafes throughout India, ensuring smooth installation and operational functionality.Managed machine production at vendor sites and orchestrated the entire supply chain process to maintain efficiency and quality.Collaborated with the Marketing and Project teams to install Chai Kart machines at various offices as part of promotional events and user studies.Effectively addressed and resolved various machine issues and breakdowns, ensuring minimal disruption to operations.Gathered crucial performance parameters and user feedback to iteratively enhance machine functionality, optimizing it for production readiness

Headed the streamlining of maintenance activities and assets management, optimizing operational efficiency.Led a dedicated team of maintenance staff, ensuring seamless functioning of cafe operations through proactive maintenance measures.Conducted extensive research on existing machines and operational methods within cafes, identifying areas for improvement and implementing strategic enhancements to drive performance.