Abhiram Sreekumar

Abhiram Sreekumar Email and Phone Number

Customer Success Manager | Facilities Management at Khuzamiah Group |- Key Account Management.ACCA (10/13 Papers Completed) - Professional Level. @ Khuzamiah Group
Abhiram Sreekumar's Location
Dubai, United Arab Emirates, United Arab Emirates
About Abhiram Sreekumar

I'm an expert in getting clients to stick with me for the long run !I am a highly motivated and results-oriented Customer Success Manager with a strong understanding of building and nurturing client relationships. I have helped companies achieve and exceed their client retention rates by over 82% through strategic key account management, service and product management.I get excited about opportunities where I can provide great customer experience though building a strong fundamental relationship and have the ability to turn that work into high retention rates and continued account growth.I am currently pursuing the prestigious ACCA qualification, demonstrating my commitment to continuous learning and professional development. With 10 papers already completed, I am well on my way to achieving this recognized mark of excellence.

Abhiram Sreekumar's Current Company Details
Khuzamiah Group

Khuzamiah Group

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Customer Success Manager | Facilities Management at Khuzamiah Group |- Key Account Management.ACCA (10/13 Papers Completed) - Professional Level.
Abhiram Sreekumar Work Experience Details
  • Khuzamiah Group
    Customer Success Manager
    Khuzamiah Group Jul 2022 - Present
    United Arab Emirates
    Responsible for managing 25+ accounts in facilities management, while ensuring quality service.- Analyzing client needs, developed service plans, and monitored outcomes to ensure clients received the best possible care.- Negotiated and closed a 3-year contract with an existing major enterprise, resulting in a 20% increase in revenue.- Implementation of accurate and detailed records of clients and tracking progress, resulting in improved account management.- Enabling high customer retention rates by maintaining interpersonal relationships with key accounts.
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  • Khuzamiah Group
    New Business Development
    Khuzamiah Group May 2020 - Jul 2022
    United Arab Emirates
    Developed and improved the capabilities of client acquisitions over the course of two years.- Received 82% satisfaction rating from customers after completed phone or video call.- Identified and pursued new opportunities which resulted in the acquisition of 3 new accounts and resulting in the successful launch of a new service package for tenants.- Collaborated with team to quickly resolve customer complaints with appropriate action.- Generation of new business leads via cold-calling and networking
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Abhiram Sreekumar Education Details

Frequently Asked Questions about Abhiram Sreekumar

What company does Abhiram Sreekumar work for?

Abhiram Sreekumar works for Khuzamiah Group

What is Abhiram Sreekumar's role at the current company?

Abhiram Sreekumar's current role is Customer Success Manager | Facilities Management at Khuzamiah Group |- Key Account Management.ACCA (10/13 Papers Completed) - Professional Level..

What schools did Abhiram Sreekumar attend?

Abhiram Sreekumar attended Acca, Phoenix Financial Training, Manipal Academy Of Higher Education, Gems Education.

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