Abhiram Sreekumar Email & Phone Number

United Arab Emirates

Responsible for managing 25+ accounts in facilities management, while ensuring quality service.- Analyzing client needs, developed service plans, and monitored outcomes to ensure clients received the best possible care.- Negotiated and closed a 3-year contract with an existing major enterprise, resulting in a 20% increase in revenue.- Implementation of accurate and detailed records of clients and tracking progress, resulting in improved account management.- Enabling high customer retention rates by maintaining interpersonal relationships with key accounts.

United Arab Emirates

Developed and improved the capabilities of client acquisitions over the course of two years.- Received 82% satisfaction rating from customers after completed phone or video call.- Identified and pursued new opportunities which resulted in the acquisition of 3 new accounts and resulting in the successful launch of a new service package for tenants.- Collaborated with team to quickly resolve customer complaints with appropriate action.- Generation of new business leads via cold-calling and networking

Accounting And Finance

Acca

Education record

High School Diploma, Business/Commerce, General