• Direct inbound and out bound queries from the Group Chairman and GMD’s (The Office) desk for C–suite and leadership teams across business verticals. • Maintaining cordial and professional relationships across company hierarchy while dealing with sensitive issues. • Applied communication, organization, people management & project management skills to save “The Office” time and money.• Created mechanisms to maintain open dialogs with key stakeholders (internal & external), facilitating communication and helping prioritise concerns.• Reduced turnaround time of responses and solution by 13% with effective use of technology and innovative strategic solution. • Collaborated with leadership to reassign projects for optimized utilization of resources.• Contract review and recommendations. Workflow planning.

• Develop and manage, in collaboration with marketing, tailor-made actions and promotions and set up a challenging sales plan based on national marketing plans. • Optimized working relationships and develop relationships (internal and external contacts)• Identify customer needs and opportunities based on a clear analysis of the market and customer behaviour. • Gather information related to the customer reactions and competitors. Knowledge of the market and customers (traditional and innovative trade channel)

• Negotiated orders with 50+ trade partners (Hypo & HTC) creating 30 additional partners (Colgate & Irish Spring). (Company order cycle 10 days) • Spearheaded distribution growth for Kellogg and Munch It during the Retail expansion project in Lagos.• Responsibly for securing business for household & personal care market by maintaining top accounts and implementing strategic solutions and relationship methods to achieve goals. • Collaborate with internal stakeholders such as finance, logistics & HR departments regarding budget, supply chain and recruitment needs.• Oversaw all sales activities related to booking, coordination & customer follow up for product lines in my per view. • Achieved highest sales record in two states for 2 quarters of 2019. • Assisting with any complain, loss of inventory and quality failures due to human error & solved key “pain points” effectively and successfully.

• Segmented competitors based on ARK’s service verticals and compared and reviewed Ark’s services to identify potential market gaps. • Conducted SWOT on competitors, ownership structure, financial capabilities, marketing and business strategies, competitive advantage and geographical reach in services and office locations. • Level of threat to ARK, potential market share and merger/acquisition opportunities and market trends.

• Lead 3 departments; sales, service and spare parts, to emerge as the best service oriented new market entrant.• Responsible for handling Lagos and southwest region of Nigeria, for product demand generation, B2B networking and finding strategic business solutions.• Handled 2 business development projects. Brand building and market development of Hero Motor Corps (World’s largest two-wheeler selling corporate group) and Piaggio (Italian auto manufacturing brand).• Proposed, diversification of roles and responsibilities across all 3 departments for servicing and mechanics training. Resulted in quicker response time to trade partner customer concerns.• Ensured clients business grew at a steady rate each month, generating repeated bulk purchases.

• Implemented logistics’ strategic resulting in reduction of costs (operation and transportation & terminal penalties) by avg. of 30%.• Added new clients, diversifying the range of commodity bulk service (Steel commodity group) • Prepared workflow, routines & work tasks for better overview and control of the department resulting in increased efficiencies. • Acquired over 20 new clients while achieving repeat orders from retained clients.• No loss of clients during my tenure.

• Supervised logistical issues of planning, budgeting, transportation for numerous clients.• Responsible for ensuring on time delivery of goods & main point of contact for all logistics related matters. • Maintained positive relationship with external agencies (government & private) ensuring no loss of business due to bureaucracy.

• Operation supervision – managed orders and order changes on a daily basis to ensure on time delivery.• Implemented strategies to reduce “stock in hand”, with bi-weekly reviews.• External agencies coordination – defined helpful metrics and measurements to monitor and achieve results and prevent time-sensitive shipments from getting delayed.

• Assisted in creation of (marketing) launch and pre-launch plan for Indomie Pepper Chicken Instant Noodles.• Liaised with media agencies, product distributors and sub-distributors.• Examined market situation, conducted research and indulged in marketing promotional activities.

• Assisted in Improving operational efficiencies of finance systems• Assisted with financial analysis, month end closing, forecasting and risk assessment