Abhishek Joshi

Abhishek Joshi Email and Phone Number

Service Delivery || Transitions || Project Management || Fraud Investigations || Investment Services || IOT @ Infosys BPM
bengaluru, karnataka, india
Abhishek Joshi's Location
Pune, Maharashtra, India, India
Abhishek Joshi's Contact Details

Abhishek Joshi work email

Abhishek Joshi personal email

About Abhishek Joshi

I believe that Leadership, Vision, and Strategic Planning is the best path to achieving Professional Excellence. I am offering a diverse experience of nearly 19 years in leading cross-functional teams in Global Operations, Order Management, CTQ (Critical to Quality), Root Cause Analysis, Team Management, Inter-Team Coordination, and Solution Delivery Management. I have skills in constantly learning new technologies with time to enhance my skills and upgrade knowledge resulting in smooth client servicing, exploringmethods to prevent online frauds, and liaising with identity Access Management Teams. I have expertise in mapping client requirements, identifying improvement areas & implementing measures to maximize satisfaction levels.I have in-depth exposure to Dispute Management, and Process Expert while managing Transition activities for Processes by monitoring and ensuring smooth operations during the transition with timely delivery. I have delivered business solutions across the organization adhering to SLA, TAT, and work-process; supervised operations during process transitions, managed rework and escalations, honed abilities in coordinating across clients from various countries, and escalate as needed. I am proficient in achieving KPI by working Agile way on checking processes and received appreciation for transforming the necessary processes, tools, and environment.I have a specialization in End-To-End Process Management; devised and implemented innovative technological solutions, supporting business development needs and market growth at the global level. I have a strong ability to organize effectively, delegate responsibility, solve problems, communicate clearly, and have robust leadership skills, including time management.

Abhishek Joshi's Current Company Details
Infosys BPM

Infosys Bpm

View
Service Delivery || Transitions || Project Management || Fraud Investigations || Investment Services || IOT
bengaluru, karnataka, india
Website:
infosysbpm.com
Employees:
21662
Abhishek Joshi Work Experience Details
  • Infosys Bpm
    Senior Operations Manager
    Infosys Bpm Dec 2023 - Present
    Pune, Maharashtra, India
  • Conduent Hr Services
    Services As Senior Supervisor, Benefits Administration Services
    Conduent Hr Services Feb 2023 - Dec 2023
    Noida, Uttar Pradesh, India
  • Wipro
    Senior Service Manager
    Wipro Mar 2022 - Oct 2022
    Noida, Uttar Pradesh, India
  • Conduent Hr Services
    Service Delivery Manager
    Conduent Hr Services Dec 2009 - Feb 2022
    Noida, Uttar Pradesh, India
  • Adp
    Sr. Scr
    Adp Jan 2008 - Dec 2009
    Pune Area, India
    Tax & Compliance Garnishment Services
  • Affiliated Computer Services
    Analyst
    Affiliated Computer Services Jan 2006 - Mar 2007
    Cochin Area, India
  • Infosys Bpo
    Csr
    Infosys Bpo 2005 - 2006
    Pune Area, India
  • Icici Bank (Home Search)
    Home Search Executive
    Icici Bank (Home Search) May 2003 - Dec 2005
    Pune Area, India

Abhishek Joshi Skills

Process Improvement Analytics Analysis Business Process Improvement Management Sales Operations Employee Benefits Business Analysis Outsourcing Mainframe Client Expectations Management Performance Management Sdlc Team Management Vendor Management Bpo Crm Project Management Service Delivery Leadership Requirements Analysis Business Process Training Business Process Outsourcing

Abhishek Joshi Education Details

  • Ness Wadia College Of Commerce
    Ness Wadia College Of Commerce
    Business Administration And Taxation

Frequently Asked Questions about Abhishek Joshi

What company does Abhishek Joshi work for?

Abhishek Joshi works for Infosys Bpm

What is Abhishek Joshi's role at the current company?

Abhishek Joshi's current role is Service Delivery || Transitions || Project Management || Fraud Investigations || Investment Services || IOT.

What is Abhishek Joshi's email address?

Abhishek Joshi's email address is ab****@****rox.com

What schools did Abhishek Joshi attend?

Abhishek Joshi attended Ness Wadia College Of Commerce.

What are some of Abhishek Joshi's interests?

Abhishek Joshi has interest in Financials, Analytics And Research.

What skills is Abhishek Joshi known for?

Abhishek Joshi has skills like Process Improvement, Analytics, Analysis, Business Process Improvement, Management, Sales Operations, Employee Benefits, Business Analysis, Outsourcing, Mainframe, Client Expectations Management, Performance Management.

Who are Abhishek Joshi's colleagues?

Abhishek Joshi's colleagues are Rishi Pandey, Srilatha Adiga, Muhammed Azharudheen, Soumya Patro, Debraj Ganguly, Timothy Sam, Arun Kumar.

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