● Built interactive dashboards containing performance metrics for national and local senior management teams; scaled productivity by 30%; dashboards used by 10+ executives● Performed extensive market research on FMCG sector, analyzing competitors' strategic moves to identify market trends and opportunities; presented findings to senior leadership team● Orchestrated in-depth primary research in Modern Trade to understand customer buying preferences; conducted surveys with 100+ customers with scope of 8 locations and identified key customer needs and pain points● Designed a customer persona for Kellogg's products using 1000 samples collected

● Administered the setup and management of accounts for 100+ clientcontacts, ensuring adherence to data security policies and SLAs● Investigated and resolved login errors by analyzing server logs and database records; reduced login issues by 10%

● Developed services using REST API framework & executed unit, integration testing & UAT of applications (JAVA spring, HTML/CSS, SOAP UI)● Streamlined production release process by partnering with crossfunctional teams to execute test plans and QA; minimized postrelease issues by 12%● Mentored 5 new team members on JIRA & imparted functional & technical knowledge transfer

▪Understood the application and generated insights about the flow of events to decide the development approach▪ Configured Tomcat and IBM WAS servers with optimal settings for data flow between sub applications▪ Developed services & executed unit, integration testing & UAT of applications (JAVA spring,HTML/CSS, SOAP UI)