Abhishek Kumar Email & Phone Number

Network Planning & Optimization.Optimizing radio frequency parameters for improved network performance.Conducting site surveys and analyzing data to optimize network coverage and capacity.Ensuring the network can handle increased traffic and user demands.Contributed to successful integration of 5G technologies into existing networks.Resolved complex technical issues by troubleshooting network elements and collaborating with cross-functional teams to ensure problem resolution.

Bihar, India

Respond to customer’s calls, emails, and Support for queries, support for O365 issues( Through email, handling telephonic queries, monitoring customer complaints etc.), Identify accurately problem by consumer and purpose quick & effective resolution.Accurately document and information within the CRM.Highlight my familiarity with the services I support to assist customers effectively.Performs troubleshooting, diagnosing, and resolving the Problem using effective… Show more Respond to customer’s calls, emails, and Support for queries, support for O365 issues( Through email, handling telephonic queries, monitoring customer complaints etc.), Identify accurately problem by consumer and purpose quick & effective resolution.Accurately document and information within the CRM.Highlight my familiarity with the services I support to assist customers effectively.Performs troubleshooting, diagnosing, and resolving the Problem using effective communication.Providing Technical Proficiency using call center software and other technical tools.Providing Team Collaboration to achieve goals. Show less

Bsc.It, Information Technology, 1St

Bachelor Of Science, Information Technology

2Nd, Computer Systems Networking And Telecommunications