Abhishek Kumar Email & Phone Number

India

Nice company. Enjoying working here !!

Gurgaon, India

Building Client Relationship ✓ Managing Clients of Faridabad, Bhiwadi, Ghaziabad, NOIDA, NEW DELHI, Bawal, Rohtak, Gurgaon, Sonepat (NCR), East (Jamshedpur, Howrah, Kolkata)Area Mapping✓ Managing market survey with business potential and team capability for new Business Generation.Productivity and Profitability✓ Managing Business by Maximum Utilization of Manpower and remote e-Resources to get Maximum Productivity and Profitability.

Punjab

1.8 year in Punjab as a Branch Manager- Operations/Technical/Marketing after Promotion. With ISS Strategy Planning & Management✓ Establishing short / long term budgets in tune with the corporate strategies for achieving business targets.✓ Planning, forecasting and assessing the revenue potential in business opportunities. ✓ Analysing & reviewing the market response / requirements and communicating the same to sales teams for accomplishment of the business goals. Operation Management✓ Setting up and managing profit centre operations with a view to achieve business objectives and ensure top line and bottom line profitability. Following SOPs & service manuals to deliver common goals.✓ Providing sales support via coordination on order execution, prioritizing the dispatches, collection of payments, and handling routine matters.Supply Chain Management (Vendor Development)✓ Responsible for demand forecasting & managing inventory pipeline, ensuring optimum inventory levels with franchisee / distributors to ensure timely deliveries to the customers.✓ Coordinating with transporters, C&F Agents and other external agencies to achieve seamless and cost-effective movement of consignment, ensuring timely deliveries.Renewal / Referral / Retention✓ Ensure Renewal / Retention target is achieved and 100% database is converted into business through calls, letters, SMS’s, mails and visits. ✓ Motivate team for generating referrals though proper services, calling executives, letters, visits and coupons.Team Management✓ Leading, mentoring, training & monitoring the performance of team members to ensure efficiency in process operations and meeting of individual & group targets.✓ Creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance among team members.

South Delhi

✓ Handling Branch Operations and Service Delivery to Key Accounts. 1.5 years in South Delhi ✓ Expertise in managing operations with key focus on top line profitability by ensuring optimal utilization of resources. Proven skills in leading teams to work in sync with the corporate objectives & motivating them for achieving business and individual goals.✓ Leaded a very large team of operations.Technical Training & Certification✓ Training to the Service delivery Operatives, Customer Care Officer and Sales Personals of the branch for the best of service delivery as per SOP downloaded by the company. Sales force equally requires training for the business growth.✓ After the technical training (Classroom training/ On field and Off Field), a process of Certification starts which include assessment on field/off field followed by written test and viva voice. And finally, issuance of certificate.

Master Of Science (Msc), Biotechnology, A

Bachelor Of Science (Bsc), Biotechnology, A

Activities and Societies: Debate Team; Exhibitions, workshop Training, Engagement in book Fair