Motivating and inspiring the store teams to meet or exceed business goals and KPI's , and focus on Brand building . Continuously track the performance of the stores against the set yearly , quarterly and monthly business plan to ensure that the store operations meets the revenue targets Carrying out market research and Identifying potential markets for new store opening Use systems and models to capture the performance of each store on a daily basis and understand the reason for non - performance Take steps to improve the performance of non - performing stores and monitor the progress with Store & Area Managers Design systems and processes to monitor the store level expenses and ensure that they are within the defined limits Ensure adherence to system and processes for smooth working of the store operations Co - ordinate with different departments to ensure products and support is available to the stores on time and customer experience is not affected Coach and develop store managers and Area Managers to ensure high quality Multi - Store Management performance and to build a talent pool for higher Operations roles . Ensure a leading shopping experience and continuously maximize profitability from the store portfolio Make recommendations to the Retail Operations Head on commercial opportunities at Market level by analyzing retail KPI's and local retail trends .

• Responsible for managing Area P&L bottom line and Sales achievement• Driving sales for area through efficient store operations, customer service delivery & SOP• People Management, Motivation and retention of store personnel and adherence to company norms• Ensure all information and communication are fully understood and executed at ground level at store level• To monitor and control expenses to achieve revenue and profit targets for store• To understand customer needs and fulfill gaps by suggesting the optimal solution w.r.t product, service and customer care in a timely manner• To cultivate, promote and maintain company’s culture through team work, collaboration, development of people and achievement of targets• To oversee all point of sales activities in store which includes sales transactions, tracking customer orders and payments, registering sale and maintaining inventory updates, returns and refunds and gathering customer data for feedback• To oversee inventory process in the store and ensure damaged and defective goods are processed in timely manner• Help in scheduling of floor manpower to customer ratio adequately meet customer interface• Ensure compliance with all policy and procedures and support Loss Prevention efforts through meetings and audits• Project Managements• Analyze New Store opening, catchment, layout, Marketing & Supplies

• Ensure high level of Customer Service• To maintain & control Inventory level at Stores• Control store expenses to achieve and improve store annual operating budget• Conduct audits to ensure processes & safety in the store• Controls the unexplained loss of merchandise and improves profitability• To ensure that the Visual Merchandising in the Store is as per guidelines• Review paper work and ensure that issues observed are properly reported• Review Audit programs and ensure execution of the reviews as per the audit plan• Support New Store Opening• Ensure daily store opening/closing procedures are properly followed• To set high standards of integrity and quality and efficiency of work by example• To enforce discipline in the Store and report matters of indiscipline to the higher authoritiesREWARD’S & ACHIEVEMENTS:• I got appreciation for store manager of the month two times month of April 2015 and month of August 2013. • Got Thank you appreciations through Buyer for ever highest sale in FNV during open mandi concept.• We got 4 time no.1 position in May2013, June 2013, Aug2013 and April 2015 in success dash board.• We got 100% marks in mystery audit month of June 2013 and food safety audits month of august 2013,sep 2013 , nov2013 , nov 2015 and Dec 2015.• Got Thank you appreciations through BUHR for maintaining food safety process and got Green Rating in Johnson Diversy Food Audit all times.

• Managing floor size of approx 10K of General Merchandise Non-food & Electronics & team size of 52 members also.• Prompt customer service. • Ensure that Floor is set as per Modular. • Communicate, maintain, and replenish the Visual Merchandising Plan• Set and achieve the sales objectives.• Ensure manpower availability on the floor at all times.• Inventory Management.• Develop, communicate and monitor sales plan to achieve the targets.• Provide feedback to Merchandisers.• Team Management & Training for Team.• Identify Training & Development needs of Associates.• Competition Bench-marking and Market survey for pricing.• In-store Promotions.• Shrinkage control with aggressive Hospitality.REWARD’S & ACHIEVEMENTS:• Winner of Star of Hope in Jan 2011 across Easy day CHMs• 2nd Runner Ups in Holi Sale Merchandise March 2011.• First and the only store that sold 60" 3D LED worth Rs 3.5 Lac.• 2 Times winner of Style Mast Sale Zabardast in North Region.• Apparel Spring Summer Hero 2011.• Best sales of Cosmetics across all Easy day CHM.• Best sales of GPI Item across all Easy day CHM march 2012.• Ever Highest Sales of Electronics 68 Lac during Diwali Season.• Best Store: Food Safety Best Practices.• First and the Only Store across CHM having Green Rating in Johnson Diversy Food Audit 2 times back to back.• Got Hi5 for Best contribution in GM from HO Team for FY-2010.• Got 3 Thank you appreciations through Department Manager for Creativity and Good Display plans. For thinking ahead of the section and building Team. For executing tasks.

• Responsible to set up Store as per display of Product • To make the approach to customers to increase the Sale• To solve customer queries regarding the product as well as their functions.

•Responsible to set up exhibition in different areas and as well as to make the approach to concern dealer.•Co-ordinate the team & handling modern trade demonstrator team. •Handling customers in store as well as solve their queries regarding the concern dealers.