Abhishek Kumar Email & Phone Number

Deoghar, JH, IN

Gurugram, Haryana, India

• Analyzed large datasets to identify trends, patterns, and insights to support decision-making processes.
• Utilized data visualization tools (such as Power BI, Tableau, etc.) to create clear, insightful dashboards and reports for stakeholders.
• Cleaned, transformed, and processed raw data to ensure accuracy, consistency, and usability for analysis.
• Collaborated with cross-functional teams to understand data needs and deliver actionable insights.
• Generated regular reports and provided recommendations based on key performance metrics.
• Worked with SQL databases to extract, manipulate, and query data.

India

• Developed complex algorithms and statistical predictive models and determines analytical approaches and modeling techniques to evaluate potential future outcomes.
• Learned various machine learning techniques and algorithms such as XgBoost, KNN, Naive Bayes, SVM, Decision Tree, Random forest etc.
• Gained experience in Natural language processing such as stemming, lemmatization, ntext representation techniques (such as n-grams, bag of words, sentiment analysis etc).

Punjab, India

• Managed portfolios of high-value clients, delivering exceptional service and maintaining strong relationships.
• Oversaw daily branch operations, including cash management, customer inquiries, and regulatory compliance.
• Identified opportunities for revenue growth and implemented strategies to achieve sales targets.
• Conducted performance evaluations and provided feedback to team members to support their professional development.
• Collaborated with cross-functional teams to implement new initiatives and enhance operational efficiency.

• Experience with data visualization tools such as Tableau and Power BI.
• Advanced visualization experience (data transformation, segmentation, clustering, ) to create dynamic dashboards.

Noida, Uttar Pradesh, India

• Handled customer inquiries and resolved issues promptly and effectively, ensuring a high level of customer satisfaction.
• Managed customer accounts and processed orders, payments, and returns accurately and efficiently.
• Utilized CRM software to maintain customer records and track interactions for future reference.
• Collaborated with internal teams to address customer concerns and improve service delivery.
• Recognized for exceeding performance targets and consistently achieving high customer satisfaction scores.