Providing End to End Business Consulting and Training solutions as per the company requirements and challenges by Value Creation. Career Counseling for students and working professionals in association with Set My Career

1. Business Consulting and Training of SMEs and MSMEs2. Implementation and monitoring of deliverables planned by the Management and the customer.3. Documentation and other admin works.4. Research analysis of the company, industry, etc.5. Bringing new and effective ways for creating better results. increasing sales and profits, creating more brand presence etc.

1. Dealing with existing clients and new sign up schools(Cbse, Icse)2. Dealing with Operations, implementation of services.3. Catering and clearing the doubts, issues, suggestions, etc of clients.4. Dealing with agreements, price negotiation, contract renewals.5. Promoting more products, services to existing and new clients through product demo and training to staff.6. Helping the sales team and follow up on leads.7. Handling TM and CSO, RC of Kerala region.

•Carrying out daily operations works and Admin & HR duties with related to hiring, Induction of new hires, Offer letters, payroll, etc. Conducting and coordinating meetings, usage analytics, customer support, drafting agreements and emails and meeting the deadlines of the daily tasks assigned. •Conducting Workshops in Schools, and taking online classes for abroad and special students, and all the pre and post Admin works associated with workshops for students, teachers, and parents.•Promoting Company Products and Platform (Website, Tab and App) to the end customer.•Coordinating with School teachers and Management to make the workshops and future programs more effective at our associated schools by SDIP(School Development and Improvement program)•Content development (Primary, Social Science & Business Studies), content review, content upload and content enrichment for CBSE, ICSE and State Board syllabus in the K-12 segment.•Using the tools and platform and creating more content in relation to company learning principles, techniques and tools for the K-12 segment.•Bringing in new ideas to make the Flagship Workshops of the company be more effective and result oriented•Providing Training on Life skills, Personality Development, Career orientation skills and other motivational talks to students, teachers, and parents through workshops.Accomplishments:•School Coordination work as a School Coordinator leading a team of 3 people in one of the Pvt Public School in Kochi and carrying out all the operations and admin work with regards to implementation, workshops, usage analysis, training, handling and solving queries, etc for the school.

•Provided training, consulting and been a mentor to the entrepreneurs, and transforming them and their company by adding value and providing solutions to their challenges and taking their business to next level by various tools and strategies.•Worked with the Trainer of the program to understand the program related deliverables and its Process.•Met and helped entrepreneurs from SME, MSME sector to build a robust system within the Entrepreneurs Organization as trained in the session.•Guided the respective entrepreneurs during the sessions of the course.•Documented the discussion and also map the success story during the course of the program.•Sales of Pep Talks, Video CD's, audio CDs and books related to Motivation, leadership, management, etc to current and new clients.

•Processing of Offer letters of the students admitted•Admin and Documentation works pre and post of Admissions•Dealing with queries, complaints of customers.•Call handling and finding immediate resolution of issues, and reporting to the management.

•Processing HR Admin works along with payroll and dealing with support and shared services including Onboarding process of employees.•Dealt with reports and tickets with regards to Job Title, Salary, Bonus, Car allowance, Pensions, etc. as per the requirement of the client SLA's and TAT.•Processing and Documenting Absence, Leavers, Reference Letters and Offer Letters for New starters.•Carried out a second level verification of data if required•Provided Feedback and rectified on Quality Issues Found During Audits•Timely escalation carried out for production related issues.•Conducted Daily Video/audio calls with onshore regarding daily tasks, requests, queries and complaints from client and onshore team, and dealing in a friendly and efficient manner so as to enhance customer loyalty.Accomplishments:•Training the new employees in HR support division.•Suggested proactive ways to build and nurture a constructive relationship with onshore and client and also in which system and procedures can be improved to enhance business.•Helped team members for maintaining accuracy, and meeting targets.