As the Head of Strategic Relationships at a Learning and Development firm, my role is pivotal in cultivating and maintaining key partnerships and alliances with external stakeholders. I act as the primary liaison between the firm and clients, educational institutions, industry associations, and other relevant organisation's. My key responsibilities include Business Development, Client Management, Strategic Planning, Partnership Management, Thought Leadership and Team Management

Techademy is IIHT’ state of the art Integrated Digital Learning Experience Platform. As a Senior Business Manager my responsibilities entailed Managing Client Relationship, New Business Development and Managing a Team of Inside Sales executives.

• Creating a long-term strategy for business development and sales in B2B through partnerships and alliances with Corporates.• Negotiate long-term deal terms and create simplified solutions for integration with partner’s existing solutions and services while managing ongoing performance.• Own annual unit, revenue and customer growth objectives for BD and B2B sales and implement the plans working closely with all dependent teams.• Lead the teams responsible for BD and B2B sales with the ability to be hands-on as needed and guide team to implement strategy and achieve operating goals.• Evaluate the economic, strategic costs and benefits of partnerships and execute plans while working with key internal stakeholders (e.g. product, legal, marketing).• Create impact and influence with internal and external stakeholders including executive leadership, cross-functional leaders and partner executives.• Provide input to Product Management teams on creating optimal product features and purchase experience for customers.• Provide strategic input and direction to short and long-term business strategy.

Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.

• Started two apparel brands ‘Darepoke’ (An online exclusive casual youth centric T shirts brand) and ‘Pahal’ (Ethnic women’s wear brand with designs inspired from handicrafts of eastern India)• Developed end to end process from sourcing and manufacturing to marketing and sales of the products.• Consistently maintained a high-standard record through exceptional product quality, follow through with order deliveries and specific attention to detail which resulted in higher sales.• Directed marketing efforts to promote visibility and introduce new product variations.

Involved in the transnational activities for the General Merchandise online operations. this included extensive report maintenance, analysis and impromptu communication for the vendor and offshore management team for resolving adhoc issues. Have lead projects for managing high volume deliverable's due to seasonal requirement, and have been recognized for my contributions.Been an Individual Contributor for close to a year in handling the analytics and reporting for supporting the warehouse and distribution operations offshore.

Managing all the sampling requirement for the buyer. Oversee procurement of Fabric and trims. Capacity planning and schedule production while coordinating with the respective factory managers both in Mauritius and Madagascar. Coordinate with the logistic partner to schedule pick up and dispatches. Oversee invoicing and payments of the respective parties involved.