Heading operations & working towards the re-positioning of this iconic property on East Coast Road. Officiating as unit head in the absence of General Manager. Monitor financial & operational parameters on a continuous basis and implement strategic changes in a growing market-space. Employing distinct service designs for various key segments aimed towards seamlessly converging the experiences of business & leisure travelers alike.

Managed Front Office & Guest Services at Taj’s award winning Resort. Actively contributed towards developing ‘Bekal' as Kerala's new preferred beach and backwaters destination for domestic & international markets.

Head of international marketing & hospitality for ‘Jodhpur One World Retreat 2013’ – an international fund-raiser in aid of ‘Indian Head Injury Foundation’ (IHIF). Member of core committee for event conceptualization and execution. Raised USD 1.5 Million for IHIF through cultivation events in Geneva, Paris, London, Dubai & New York.Planned and co-hosted a weekend retreat for 250 luminaries from across the world.Recruited & trained a team of professionals in a start-up… Show more Head of international marketing & hospitality for ‘Jodhpur One World Retreat 2013’ – an international fund-raiser in aid of ‘Indian Head Injury Foundation’ (IHIF). Member of core committee for event conceptualization and execution. Raised USD 1.5 Million for IHIF through cultivation events in Geneva, Paris, London, Dubai & New York.Planned and co-hosted a weekend retreat for 250 luminaries from across the world.Recruited & trained a team of professionals in a start-up venture.Conducted sports-entertainment for ICC Cricket World Cup 2011 and brand activations for IndianPremier League 2011 and generated revenue streams of USD 1 Million over the first operating year. Show less

Standards & Procedures review at 'Rasoi by Vineet' - A Michelin Star Restaurant.

In-charge of setting up front office operations during pre-opening and additional charge of CRM. Custodian for unit’s business excellence measures. Plan & conduct induction, on-job training for guest services.Launched front office operations in Oct. ‘09 with Opera PMS. Developed & institutionalized asignature service design for MICE. Constantly achieved the highest guest satisfaction index in the chain at 94% +.

Developed managerial skills and acquired technical knowhow for the hotel industry through a combination of on-job understudy training at four ‘Luxury Collection’ hotels and extensive classroom inputs from industry leaders.