As a seasoned recruitment professional, I have extensive experience leading end-to-end recruitment efforts, from sourcing to offer closure, for various lines of business including bulk and support hiring. Here are some highlights of my experience:Led end-to-end recruitment efforts, from sourcing to offer closure, for various line of business including bulk and support hiring.Partner with hiring managers and talent partners to discuss open requisitions and strategise recruitment efforts based on the recruiting capacity.Build and maintain a strong and effective pipeline for various lines of business through proactive sourcing, headhunting, referrals, and networking.Utilise various sourcing channels to hire qualified candidates, including employee referrals, job portals, social media and agency.Prioritise candidate and hiring manager experience and continuously strive to improve processes.Collaborate with agencies to conduct market research on new roles and partner with project managers to ensure successful transitions.Foster diversity and inclusion efforts throughout the recruitment process at all levels.Prepare and present weekly and monthly dashboards to stakeholders, highlighting key metrics and hiring trends.Coach and track the performance of team membersThroughout my career, I have demonstrated a passion for recruitment and a dedication to ensuring a positive candidate and hiring manager experience. I have a strong track record of success in managing recruitment efforts for various lines of business, including bulk hiring, and have always prioritized diversity and inclusion efforts. I have also been successful in coaching and developing team members and collaborating with agencies to achieve recruitment goals.

Sourcing and attracting candidates through various channels such as job boards, social media, networking, employee referrals, and other sourcesReviewing resumes and applications to identify potential candidatesConducting phone screens and initial interviews to assess candidate qualifications and suitability for the roleCoordinating and scheduling interviews with hiring managers and other team membersFollowing up with candidates throughout the recruitment process and providing timely feedbackMaintaining relationships with recruitment agencies as neededPrepare and present weekly and monthly dashboards to stakeholders, highlighting key metrics and hiring trends.

Manage end-user customer phone calls / Chat. Handle large volumes of Outbound / Inbound segment sales for the designated regions selling Technical Solutions Document case information.Basic technical troubleshooting. Sell the subscription plans- Hardcore Sales.