Abhishek Shinde Email and Phone Number

1. Company Name: Microland Ltd (Oct 2012 to Till Date)Designation: Network AdministratorProject details:1) General Electric - GIS OMC Role: L2 EngineerDescription: Member of the team involved in managing the global network operations center, whichConsists of 20000+ routers and switches spread across 46 countries. Microland is currently handlingthe entire network operation which consists of proactive monitoring, troubleshooting and managementof the complete Businesses spread across the Globe.My Role and responsibility: Handling different severity issues and providing solutions within the agreed SLA Providing the support to GE globe in US, EMEA and ASPAC regions. Providing the support to GE globe in US, EMEA and ASPAC regions. Providing support to the GE backbone and the subsidiaries of GE, which uses the backbone to run their business subsidiaries of GE include GE HealthCare, GE Money, GE Commercial Finance etc. Ensuring customer satisfaction in accordance with ITIL process. Making Emergency changes in the network to ensure uninterrupted services Troubleshooting skills (Link failure, Discard errors, Utilization threshold %, Internet not working, Failover, Internet switchover, Device Redundancy, High availability etc.) Interacting with ISP’s across the globe for network issues((MCI/Verizon, British Telecom, Cable and Wireless, ATNT, Sprint)and for procuring, commissioning of various local, long distance and international digital circuits; to support data and voice applications. Liaise with Hardware Vendors like Cisco, Telindus, and Datacraft for hands and feet’s support at site and for hardware replacement and maintenance. To escalate unresolved problems as per escalation chart to the management and L4 teams. LUCIANO (Solaris server), Service-now (Ticketing tool) is used to troubleshoot. Usage of Monitoring tools like HP OVI, HPNA (ops ware), E-Health and LANCOPE

My Roles and Responsibilities: • Manual Upgrade Testing with patches and updates from VMware Virtualization software releases and Cisco N1k releases. • Worked on PAT cases, which is Partner Acceptance Tests to validate the collaboration of VMware with Cisco.• Worked on various products of VMware like vSphere client, ESX. • Worked on VMware features like Vmotion,vSphere HA, vSphere DRS, vSphere DPM, Cluster, Resource pools• Proficient in networking basics, like VLANs, layer 2 functionalities.• Setup and configured Test beds for testing including Nexus 5K, Catalyst 6K, in Datacenter Lab.

Role: Network Implementation engineerDuring this project I am designing the network of the BESCOM Office and then implementing and configuring that network planning using HP Switches, Printers and Juniper Routers at multiple locations in Karnataka that is delivering intelligent enterprise standard of working and making BESCOM offices to connect each other through VPN.My Roles and Responsibilities:  Survey the Client Site & make the layout. Design the network as per the requirement of Client. Implementation & Configuration of that design network Configuration includes HP Switches, Network Printer, and Juniper Router etc. Ping the IP Address to Default Gateway & test the whole network.