Abhishek Basu
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Abhishek Basu Email & Phone Number

Giving my Best For Your Success | Conversational AI | Solution Consultant | Problem Solver | Omnichannel CX | Digital First Experience | Value Selling | Gen AI | CCaaS at NICE
Location: Mumbai, Maharashtra, India 9 work roles
1 work email found @rank.com LinkedIn matched
✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
Giving my Best For Your Success | Conversational AI | Solution Consultant | Problem Solver | Omnichannel CX | Digital First Experience | Value Selling | Gen AI | CCaaS
Location
Mumbai, Maharashtra, India
Company size

Who is Abhishek Basu? Overview

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Quick answer

Abhishek Basu is listed as Giving my Best For Your Success | Conversational AI | Solution Consultant | Problem Solver | Omnichannel CX | Digital First Experience | Value Selling | Gen AI | CCaaS at NICE, a company with 5876 employees, based in Mumbai, Maharashtra, India. AeroLeads shows a work email signal at rank.com and a matched LinkedIn profile for Abhishek Basu.

Abhishek Basu previously worked as Senior Presales - Portfolio Consulting at Nice and Associate Director - Customer Experience and Support at Scrut Automation.

Company email context

Email format at NICE

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{first}.{last}@rank.com
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Profile bio

About Abhishek Basu

Making Business Agile by assisting customers with the apt Solutions to mitigate their pain areas, drive better ROI, achieve business goals.Experienced in solution consulting/presales for Enterprise GRC, Vendor Risk Management and Channel Partner Hire to Retire, Conversational Intelligent Virtual Assistant, Customer Experience Management, Enterprise Service Management Solutions, Contact Center Solutions, Customer Engagement Management, Customer Onboarding Solution - Video CC, Video Personal Discussion, Video KYC and Voicebot solutions.

Listed skills include Programming, Asp.Net, C, Unix, and 19 others.

Current workplace

Abhishek Basu's current company

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NICE
Nice
Giving my Best For Your Success | Conversational AI | Solution Consultant | Problem Solver | Omnichannel CX | Digital First Experience | Value Selling | Gen AI | CCaaS
hoboken, new jersey, united states
Website
Employees
5876
AeroLeads page
9 roles

Abhishek Basu work experience

A career timeline built from the work history available for this profile.

Senior Presales - Portfolio Consulting

Current

Mumbai, Maharashtra, India

Pre-sales and Solution Consulting for the NICE CXOne Portfolio.Digital Entry Points, Knowledge Management, Digital Engagement, Proactive Outreach, Self Service Intelligent Virtual Agents, Workforce Engagement Management, Workforce Management, Performance Management, Interaction Analytics, Quality Management, Feedback Management, Performance Management.

Apr 2024 - Present

Associate Director - Customer Experience And Support

Mumbai, Maharashtra, India

- All Things Customer Experience- Setting up Support process to ensure operational streamlining.- Setting up Presales and Solutions function- A lot of learning, some Do's and a lot of Dont'sRole has been deemed redundant in the organization.

Aug 2023 - Apr 2024

Manager - Presales And Solutions

Mumbai, Maharashtra, India

Joined the rocketship of actyv.ai as a Manager - Presales and Solutions for the West Region, India.Helping Enterprises Digitally transform and grow their Supply Chain ecosystem with low code, highly configurable SaaS platform with Embedded Pay Later, Insurance, Investment offering.- Affected by Company wide Layoff

Jan 2023 - Aug 2023

Presales - Solution Sales Specialist

Mumbai, Maharashtra, India

I am part of the Solution Sales Specialist team of Skit where I focus on solving business problems using our Augmented Voice Intelligence Platform to derive better ROI and help scale the business.I manage the Solution Consulting and Design for Large Enterprises and for the growth operations here at Skit.Skit (formerly Vernacular.ai) is an AI-first SaaS.

May 2022 - Jan 2023

Presales Manager

Mumbai, Maharashtra, India

✔️Responsible for heading and managing the Presales and Solutions for the India and Africa Geography.✔️Assisting customers with the right Omnichannel conversational intelligent virtual assistant (IVA) be it chat or voice, to ensure better ROI, improved customer experience and help attain business goals.Haptik is one of the world’s largest Conversational AI.

Jul 2021 - May 2022

Senior Solutions Consultant

Mumbai, Maharashtra, India

I was heading the Presales and Solutions for India - West Region. Key activities included, Enterprise Solutions Designing and Consultant for Customer Interaction Management, Contact Center and Video KYC requirements. Focusing on a holistic approach rather than just a point solution.Focus Areas: Contact Center Solution, Omnichannel Customer Interaction.

Jun 2019 - Jul 2021

Presales Solutions Consultant

Mumbai, Maharashtra, India

PreSales Solutions Consultant - West RegionFocus Areas: ITSM, Availability Management, Hardware Asset Management, Software Asset Management, IT Orchestration

Dec 2018 - Jun 2019

Presales Solutions Architect

Mumbai, Maharashtra, India

Pre-Sales and Solutions Design of ESM Tools - ServiceNow and Symphony Summit.Focus areas were ITSM, ITAM, ITOM, SAM, Availability Management.

Oct 2014 - Oct 2018
Team & coworkers

Colleagues at NICE

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FAQ

Frequently asked questions about Abhishek Basu

Quick answers generated from the profile data available on this page.

What company does Abhishek Basu work for?

Abhishek Basu works for NICE.

What is Abhishek Basu's role at NICE?

Abhishek Basu is listed as Giving my Best For Your Success | Conversational AI | Solution Consultant | Problem Solver | Omnichannel CX | Digital First Experience | Value Selling | Gen AI | CCaaS at NICE.

What is Abhishek Basu's email address?

AeroLeads has found 1 work email signal at @rank.com for Abhishek Basu at NICE.

Where is Abhishek Basu based?

Abhishek Basu is based in Mumbai, Maharashtra, India while working with NICE.

What companies has Abhishek Basu worked for?

Abhishek Basu has worked for Nice, Scrut Automation, Actyv.Ai®, Skit.Ai, and Haptik.

Who are Abhishek Basu's colleagues at NICE?

Abhishek Basu's colleagues at NICE include Amruta Badi, Denys Lazarenko, Levy Tajszydler, Maryann Lafalazoro, and Luz Eunice Alejo Velásquez.

How can I contact Abhishek Basu?

You can use AeroLeads to view verified contact signals for Abhishek Basu at NICE, including work email, phone, and LinkedIn data when available.

What skills is Abhishek Basu known for?

Abhishek Basu is listed with skills including Programming, Asp.Net, C, Unix, Java, C++, Oracle, and Sql.

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