Founding Team Member Heading North India Procurement

Founding Team Member

Overcart is India's first marketplace for over-stock, unboxed, refurbished and pre-owned products. With a comprehensive quality-check process, expert product knowledge and unparalleled customer focus, this is the safest place for you to purchase secondary products.Check out more details - http://www.overcart.com/ Set up Account management Team-Define process, working methodology and hiring. Design process for Returns management of Logistics companies. Design new contracts for vendors/companies based on cost of services being rendered to given entity

• Managing seller across various sub-categories of Appliances, Kitchen Appliances across North Region• Promoting Seller products across various promotional campaigns and leveraging Ad platform to drive sales• Getting the stocks at the required pricing • Coordinating with Central Teams-Sellers Help and Supply Chain to resolve the seller issues• Achieved sales target for kitchen appliances category for month on month basis• Primarily responsible for driving Kitchen Appliances sales and De-Con for Region• One of the biggest contributors of GSV in Region for Kitchen Appliances Category

1. Achieve sales & collection targets -To achieve sales targets directly, through distributors, dealers, wholesalers and Retail sales personnel.To introduce new products & monitor sales of products regularly.To ensure timely collection of payments.2. Manage channel partners –Implementing TOC (Theory of Constraints) Policy and ensuring adherence to same by distributors.Network Expansion - appointment of new dealers & distributors.Establish inventory norms with distributors as per market and ensure inventory levels and replenishment.Monitor secondary sales of distributors and dealers & ensure timely settlement of claims3. Competitor Analysis -To provide market information and feedback on competitor schemes / offerings to internal teams.Collect data from market about market share, industry growth and consumer preferences.4. Sales Administration –Managing Sales order management in SIEBEL and Orcale EBizTo provide product knowledge and on-the-job training to distributor Sales personnel.To implement Sales promotion campaigns, product launches, demonstrations, displays etc.

Operations •Responsible for the operations across all salons assigned ensuring availability of all resources including manpower and materials•Study and help in increasing the footfall at various salons and ensuring better returns and profitability •Prepare and submit a monthly salon visit plan at the beginning of the month to the Regional Manager•Plan and execute the planned and surprise visits to the Salon and monitor adherence to SOPs and salon standards•Elicit timely MIS from reporting staff, analyze the reports and identify problem areas.•Responsible for ensuring that the shortcomings thus identified are attended to on time.•Report the anomalies to the top management in case of sensitive and/or severe issues.•Periodically study the revenue and expenditure trends for every salon under preview and provide feasible solutions to the franchisee/management to improve the profitability.•Periodical reporting of performance note to management.•Participate in the performance review meetings to discuss, analyse and take appropriate measures for better operational effectiveness for the assigned area.Client Servicing •Hold regular meetings with the franchisees and other stake holders and educate on ways and means to improve revenue and quality of service.•Ensure that the required support from the support functions like HR, Admin, Marketing etc. is extended to stakeholders to ensure desired profitability.Team Management•Provide proper induction to the new Salon Managers in aspects viz. the Beauty & Allied services Industry, the culture of the organization, job expectation/ responsibilities.•Continuously monitor the Salon Managers on their performance, etiquette, dress code etc and ensure compliance to the set standards of the organization.•Train the Salon Managers to identify skilled/unskilled service providers facilitating decision making on retrain, promote etc.•Responsible for conducting appraisals.

• Instrumental in creating SOP for stores and ensure strict adherence to the same• Conceptualizing and implementing sales promotional activities as a part of market development • Deftly Designing and implementing various strategies, viz Display, Customer Interaction, Promotional Schemes/ Marketing Campaigns to improve the footfall and profits• Evaluating and measuring the effectiveness of marketing efforts, systems & processes through feedback gathering and coordinating collaterals within the group• Market research for aggressive penetration and enhanced revenue generation• Relationship management and understanding consumer grievances • Conducting internal audits and supervising Visual Merchandising in the stores• Managing inventory system, place orders to restock the merchandise while managing the outflow and inflow of the inventory also entailing stock indenting and FIFO management• Providing effective and inspirational leadership to the team through regular training, motivation and performance appraisals in order to achieve set targets in sales volumes• Develop and drive marketing communications through market requirements, product positioning & collaborating with product team to ensure that marketing plans are synced with projected releases• Analyze brands business to ensure complete awareness and understanding on the country.• Evaluating and measuring the effectiveness of marketing efforts, systems & processes through feedback gathering and coordinating collaterals within the group• Report to the Vice President on a monthly basis on store productivity and mix of business• Relationship management