Program Manager
CurrentManage multiple concurrent implementation programs across the globe, tying them all together with strategic vision and focus. Define success criteria for implementation programs and drive them towards success by acting as the coordinator between field and technical team. Setting standards of project management and consistency of delivery. Clearly communicate roles and responsibilities, and delegating authority throughout the organization leading to timely and effective decision making. Drive strategic insight to industry best practices, trending and bench marking, and market research. Understanding customer perspective and drive features & positive user experience. Involved in sales and marketing activities. Managing operational aspects of products and solutions created by the company (Cloud, On-premises and Hybrid) aside from assigned customer and internal projects.