Abhishek Priyadarshi Email & Phone Number

Hyderabad, Telangana, India

Hyderabad, Telangana, India

Hyderabad, Telangana, India

ResponsibilitiesAnalyse Business Processes and Requirement Gathering Identify process improvement and automation opportunities Define RPA value propositionProcess Re-engineeringIdentify automation potentialRecommend RPA approach/strategyDevelop detailed AS-IS and TO-BE Process DescriptionProvides continuous updates to stakeholdersInterpret, evaluate and interrelate research data and develop integrated business analyses and projections for incorporation into strategic decision-makingAssisting developers in creating solutions and BotsMonitor project progress by tracking activity through Project Charter, resolving problems, publishing progress reports, recommending actions

Hyderabad, Telangana, India

ResponsibilitiesManage the global repository of data to delivery intelligent insightsCreate and publish Executive level reports on Key Performance Indicators and Business HealthDrive Global level initiatives like "Return to office" and "Attrition reduction" programs with proven results Assess risks and flag to Executive level management for their assessments with solutionsFocus on Delivery Optimization across all areasChange Management

Hyderabad, Telangana, India

End to end Project Management across two verticals – Cloud & Growth including the following KRA’s:• Client Management• Team and Resources Management• Project Planning and alignment with client expectations• Finance Management for the project• Communications with key Stakeholders (both internal and external)• Primary POC for all project related discussions (both internal and external)• SLA Management and ensuring that all the deliverables are in Green• Implementation of Business Excellence practices across the project• Overseeing all escalations with detailed RCA to resolve the issues and preventive actions• Risk and Control Management• Drive automations (RPA) and ideation for Process improvements • Provide Operational inputs to Solutions team for Contract Designing and Management• Managed multiple teams under different verticals• Reporting and Analysis for Executive Level reports• Performance Management for the team members

Hyderabad, Telangana, India

DIGITAL ADVERTISING AND BI SUPPORT PROJECTSProject and People Management including the following KRA’s :• Team and Resources Management• POC for all project related hiring• Driving implementation of projects according to the client requirements• Provided support in project planning and alignment with client expectations• Communication with key stakeholders (both internal and external)• Secondary POC for all project related discussions (both internal and external)• SLA Management and ensuring that all the deliverables are in Green• Implementation of Business Excellence practices across the project• Handling all escalations with proper RCA to resolve the issues and restrict them• Drive automations (RPA) and ideation for Process improvements• Handled Client Reporting and Analysis for any performance gaps• Primary contact for Performance Management of the team members• Supported Pilot Project set-ups and smooth delivery with all SLA’s in Green since start

Hyderabad, Telangana, India

• Worked as a Team-Lead on a client based on-site Ad-Ops project in Hyderabad in Quality Team. Managing the quality team as a team lead along with the day to day work which includes:- Maintaining and improving the overall Quality of the team, including external and internal qualities, team attendance, leaves, roster and staffing- Process improvements- Interviewing ccandidates for technical rounds in hiring process- Managing the team in terms of SLA’s and attendance- Ensure that the Quality standards are met on a day to day basis- Quality Reports- Quality Analysis- Handling escalations, root-cause analysis and implementation of the corrective / preventive actions- Weekly meeting with the QR team as well as Ops team to discuss updates / errors to maintain process alignment across teams- Conducting 1:1 feedback sessions and encouraging the team to perform better giving them easy solutions for the problems faced- Performing Quality checks for all the requests which are processed by the trafficking team- Including the quality checks for high revenue campaigns (CPDs)- Testing third party & site-served ads in details and ensure that they are up to specs. Also, confirming their proper implementation - In depth testing of all the 3rd and 4th party calls and pixels in QA- Arranging training and refresher sessions for all the requirements based on the feedback from the teams- Maintaining individual performance for all the team members and document their Quality related performance on a weekly basis- Implementation of improvement plans for low performers, if they don’t meet the quality standards

Hyderabad Area, India

Worked in HCL Technologies on a client based on-site project in Hyderabad in quality team. Handling a team of 14 people, maintaining their quality along with the day to day work which includes:- Quality checks of all the requests which are processed by the trafficking team.- Including the quality checks for high revenue campaigns (CPDs). - Testing third party & site-served ads in details and ensure that they are upto specs. Also, checking if they are implemented properly. - In depth testing of all the 4th party calls and pixels in QA. - External and internal reporting (quality related)- Error and Trend Analysis- RCA documentation- Discussion on all the errors with the team on weekly basis in huddles. Also, providing the solutions and proactive measures to prevent re-occurance of any similar error.- Holding 1x1 meetings with all the members of the team and understanding their needs to improve the performance. Also, giving them feed-backs for their present performance and key points to improve them.- On the basis of feed-backs, arrange trainings / refresher sessions as and when required.- Maintaining individual quality data on a weekly basis and implementation of Improvement plans (MIP/PIP), if the quality standards are not met.

Pune Area, India

On Microsoft Ad-Trafficking project.Worked on Publisher's part with detailed knowledge about DART - DFP, Atlas, Microsoft Ad Expert and Creative Asset Manager (CAM), which includes trafficking Campaigns, Implementing creative, Optimizating Campaigns, Trouble-shooting and Reporting about the Campaign performance.Worked with both US and UK clients, understanding the clients requirements and work culture and adjusting according to their requirements.

Mumbai, India

Training - cum - project on SERVERS, COMPUTER NETWORKING, SYBASE APPLICATION AND ASP used in ISPAT INDUSTRIES LTD. (I.T. Department), Mumbai.Good knowledge of Database with Oracle and Sybase technologies and ASP. Also proficient in computer Networking and Servers.

Master'S Degree, Mca

Completed MCA in distance education besides my job.

Bachelor Of Computer Applications (Bca), Computer Science

Sr. Secondary Schooling, Science And Economics