Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Technical and Rapid Deployment Specialist for this International large scale Company. Responsibilities include Project Management and architectural control for this fast-track Project. Intranet and Extranet Connectivity, Messaging, and Time Management technologies and user services across the enterprise. The combination two location hardware / software moving and upgrade generated zero user "Help-Desk" calls and resulted in zero down time. Responsibilities also included creation of IP Telephony services Messaging and Collaborative Services Document and necessary Diagrams to permit, integration and migration.

Feb 2014 To June 2015Sr. IT Support EngineerTechnical Project Specialist