Abhishek Rathi Email & Phone Number

Gurugram, HR, IN

Delhi, India

• Gather and analyze data related to product performance, customer behavior's, and market trends. Generate reports and dashboards to present insights and recommendations to stakeholders.
• Collaborate with product managers to develop product strategies and roadmaps. Provide data-driven insights to guide decision-making and prioritize features and enhancements.
• Conduct market research to understand customer needs, preferences, and market trends. Monitor and analyze competitors' products and strategies to identify opportunities and recommend product differentiations.
• Collaborate with cross-functional teams such as product management, engineering, marketing, and sales to ensure alignment and effective communication. Work together to achieve product goals and objectives.
• Engage with stakeholders, including senior management, product teams, and marketing teams. Present findings, insights, and recommendations in a clear and concise manner.

Gurugram, Haryana, India

• Responsible for creating dashboards of the key product KPIs to monitor the health of the business, also to identify key growth areas in the business.
• Implemented methods using Python and SQL to transform unstructured data to a structured format, to leverage them for dashboards and analysis.
• Developed a forecasting algorithm to predict contact volumes by customers for different products.
• Worked closely with the tech team and other stakeholders (internal & partners) to deliver the product requirements by following an agile framework.
• Defined requirements to drive product changes for better customer experience, also for smooth operation processes.
• Handled several projects to drive strategies for vendor cost reduction, while maintaining a healthy relationship with the vendor

Gurugram, Haryana, India

• Created communication journeys to retarget the churned out leads atvarious touch points in the product. Improved the share of organic leadsby 20%
• Defined requirements & workflows to drive product changes for bettercustomer experience, also for automation of key operation processes
• Worked on a various in-depth analysis to understand the behavioralpatterns of customers with the different product features
• Worked closely with the tech team and other stakeholders (internal &partners) to deliver the product requirements by following an agileframework.

Chennai, Tamil Nadu, India

• Develop or innovate new tools to solve real time problems.
• Automate the manual process or tasks to reduce the time, cost and manual effort and increase the accuracy.
• Investigate and analyze the system issue or bugs.
• Monitor system stability or write the program to do the same.

Executive Mba, Information Management And Analytics, A

Bachelor Of Technology - Btech, Computer Science, A

Activities and Societies: Mentoring,puzzles,sports,fashion team