AI Project Management- Led the definition and understanding of project scope, ensuring full alignment with client requirements.- Collaborated with Business Analysts to identify intents for prompting and facilitate the creation of user flow diagrams.- Engaged in technical discussions with team leads regarding AI implementations and industry best practices.- Coached team members on Agile principles, ensuring effective application of Agile methodologies for project efficiency.- Coordinated team efforts to ensure timely delivery of project milestones, addressing discrepancies that impacted efficiency.- Developed and executed comprehensive project plans, overseeing timelines, budgets, and resource allocation.- Monitored project progress and provided weekly, sprint, and monthly reports to stakeholders for transparency.- Fostered strong communication with stakeholders and external vendors, ensuring alignment and clarity across teams.- Facilitated change management processes to adapt to evolving project needs and ensure continuous project success.

Worked as a Scrum Master & Service Delivery Leader (SDL) with hands-on experience managing key projects such as Adobe Bizible and Marketo Measures. I oversee project planning, cost estimation, resource allocation, and blueprint creation, while facilitating Agile ceremonies like Sprint Planning, Grooming, Review, and Retrospectives. My role also includes managing End-to-End testing, including UAT, performance, and security testing, along with handling Release Management, Go-Live, and Hypercare, ensuring smooth defect resolution post-launch. I am responsible for delivering service performance, meeting customer expectations, and driving future demand. By regularly interfacing with teams, management, and stakeholders, I help foster a culture of transparency and inclusion. Additionally, I analyze internal and third-party processes to recommend and implement strategies for continuous service delivery optimization.

As a Scrum Master and Service Delivery Leader (SDL), I manage key projects like Adobe Bizible and Marketo Measures, overseeing project planning, cost estimation, resource allocation, and service delivery. I lead Agile ceremonies, coach teams on Agile practices, and ensure smooth execution through end-to-end testing, release management, and post-launch support. I maintain clear communication with stakeholders, ensuring transparency and alignment throughout the project lifecycle. Additionally, I analyze internal and external processes to drive continuous improvement and optimize service delivery. My focus is on achieving high client satisfaction, efficient project delivery, and fostering a collaborative, inclusive team environment.

I facilitate Agile ceremonies, ensuring smooth collaboration and continuous improvement within teams. I also guide the team in identifying and removing impediments to ensure timely project delivery. I have hands-on experience with page analysis using internal tools like JET, Gamut, and Checkpoints, conducting POCs for projects such as Maxamine, SEO, CAQ, and Acrolinx. I manage and update content using Dell's internal Lighting tool and maintain dell.com web pages using CMS tools like Content Studio, MS SharePoint, and AEM. My responsibilities include fixing errors, editing, and uploading content (text, images, videos, documents) as per business requirements. I’ve worked on UAT, translation projects, CMS tool migration, and New Product Launch (NPL) projects, as well as managing AEM Authorization.

As a Scrum Master for a dedicated Scrum team, I played a key role in the transformation and implementation of Agile processes, ensuring the team adhered to Scrum principles and practices. I coached team members on Agile methodologies, helping them understand and apply these practices to improve code quality and delivery. I facilitated core Agile ceremonies, including Sprint Planning, Retrospectives and Daily Standups, while maintaining the task board and producing daily burn down charts to track team progress. I worked closely with the Product Owner to manage and prioritize the product backlog, coordinating backlog grooming and story estimation sessions to ensure that user stories were well-defined and ready for development. A key part of my role was removing impediments and protecting the team from external distractions, ensuring a focused and productive work environment. I also encouraged and implemented continuous process improvements to streamline workflows and increase team efficiency. Through team-building activities and fostering a culture of collaboration, I helped improve communication and cohesion within the team. My focus was on driving productivity, reducing rework, and ensuring that Agile principles were effectively applied to achieve project goals and enhance overall team performance.

Responsibilities: - A solid background in managing Relevant Keywords, Bidding & Budget strategies, optimizing to increase Brand/ROI. - Assured conversion of potential customers who visited the page using the remarketing and dynamic remarketing. - Analyzing the performance across networks using search term report and placement performance report. - Creating, Implementing, Tracking, Analyzing & Optimizing Campaigns. - Develop, Recommend, & Execute Proposal, Account, & Campaign Strategy. - Analyze performance of Customer’s portfolio of Search Marketing Campaigns. - SEO, SEM, SMO, Social Media Marketing.