Abhishek Sharma Email & Phone Number

Dubai, United Arab Emirates

In this role, I spearheaded diverse projects centered on online channels and payments. I championed the automation of API and Authorization UAT, QA, and performance testing scenarios. Moreover, I oversaw the orchestration of release processes for code advancement across development, test, and production phases. Facilitating seamless collaboration among project contributors in software development ventures was also a focal point. Furthermore, I played a pivotal role in facilitating the deployment of a card issuing platform in South Africa and Saudi Arabia. Throughout these endeavors, I collaborated closely with stakeholders to refine release management practices, develop the release calendar, document release preparation activities, and secure review and approval from key strategic business stakeholders. Following are some notable achievements from this role:• Enabled successful migration from HSM 9k to HSM 10k by directing all aspects and overseeing testing on Online interfaces like Authorization and APIs.• Established a comprehensive automated testing suite for Authorization and Online API platform for the core application WAY4, the central hub for all clients.• Received multiple certificates of achievement for implementing bi-annual compliance, actively participating in the implementation of no-downtime releases, and playing a key role in setting up our card's platform in two new regions: KSA and SA.

Dubai

Network International is the leading enabler of digital commerce in the Middle East and Africa (MEA) region, providing a robust suite of payment products and services that drive revenue and profitability for its customers.As Senior System Analyst my responsibilities include – but are not limited to – the following: - Implement and manage code release processes through development, test, and production environments, and manage collaboration with all participants in software development projects.- Coordinate with the vendor and the higher management for all Online Authorization related changes.- Oversee complete functional and performance testing for all Online interfaces.- Manage all HSM related activities to ensure a high-level secure and trusted environment for all cryptographic operations.- Negotiate, plan, and manage all release activities. Work with release engineers and developers to understand the impact of branches and code merges.- Maintain release schedule for all core services for the entire year, while ensuring alignment across key partners and vendors.- Develop scripts and automation tools used to build, integrate, and deploy software releases to various platforms.- Prepare and review release artefacts for critical applications.- Produce Deployment Plan, Run Books, Implementation Plans, and Weekly Release Reports.- Conduct Release Readiness reviews, Milestone reviews, and Business Go/ No-Go reviews.- Lead and coordinate go-live activities, including the execution of deployment plans and checklists

Ras Al Khaimah, United Arab Emirates

During this tenure, I had the privilege of managing a team of two members tasked with designing and overseeing Credit, Debit, and Prepaid card systems. Collaborating closely with various business units, I played a pivotal role in finalizing requirements, analyzing transaction flows, designing solutions, and streamlining processes. Additionally, I served as the primary contact for the TSYS Prime and Online applications, diligently ensuring the prevention of timeouts and technological malfunctions.A couple of achievements include:• Led the implementation of a round-robin setup with MasterCard, guaranteeing increased availability.• Maintained 99.99% uptime for the authorization platform and completed Visa/MasterCard certification for new implementations.

Mumbai, Maharashtra, India

In this role, I provided mentorship to a team of four, guiding them in overseeing the management of the Credit, Debit, Prepaid, and E-KYC solutions for the bank. I engaged in extensive discussions with vendors to explore solutions and technical design options. Moreover, I spearheaded the upgrade of the bank's Debit Card Management System. This involved collaborating with stakeholders to finalize requirements, orchestrating comprehensive QA testing spanning SIT, UAT, and Regression phases, obtaining approvals from key stakeholders, and overseeing the seamless execution of production implementation.Notable contributions:• Upgraded Debit Card Management System by driving migration, testing with all stakeholders within the bank, and delivering production and post-implementation support.• Single-handedly implemented the E-KYC solution, enabling the bank to implement Digital initiatives such as Online account opening, and card issuance.#TeamGuidance #SolutionOversight #VendorPartnerships #StakeholderAlignment #QAProcesses #ProductionDeployment #BankingTechnologies

As the manager, I steered a group of five professionals in managing the RuPay EMV Implementation project. This entailed orchestrating the formation of an international alliance, overseeing the qualification process for acquirers and issuers, and coordinating the development of simulators and test tools. Furthermore, I spearheaded the deployment of an electronic payment system, seamlessly integrating the RuPay-Discover Authorization System and incorporating EMV technology into terminals. Among the major accomplishments, you will note the following:• Oversaw seamless implementation of qSPARC EMV Specifications for RuPay, creating entire ecosystem for enrolling and certifying issuers, acquirers, simulators, and card personalization vendors.• Conducted the initial tap and pay trial with IIT Mumbai nationally.• Established RuPay certification authority for chip-based Issuers, Acquirers, Terminal Developers, and Card Personalization Bureau.#Leadership #TeamManagement #EMVImplementation #PaymentInfrastructure #InternationalCollaboration #TechnologyIntegration #TerminalEnhancement.

Mumbai Area, India

While performing as an Application Owner for Prime, Online, and TRIAD Applications, I took charge of various responsibilities. These included overseeing vendor management, gathering requirements, designing solutions, conducting testing, and deploying products. I also led the execution of new technology initiatives, ensuring their success from inception to completion. Additionally, I actively engaged in requirements analysis, documentation, and communication planning to support the smooth operation of these applications. #ApplicationOwnership #VendorManagement #SolutionDesign #TechnologyInitiatives #RequirementsAnalysis #CommunicationPlanning

Bachelor Of Engineering (B.E.), Computer Engineering

Education record