Keep track of sales & new customer’s performance metrics for business.Own all aspects of merchant satisfaction and help solve issues, troubleshoot as required.Efficiently solving problems and making smart decisions to ensure supply is our competition.Analyse data and ensure month on month growth of merchant business by increasing their customer visit with deals.Analyse customers’ needs and suggest upgrades and additional features to meet their requirements.Maintained strong understanding of competitors, offerings and presence in assigned territory.Re-engaged customers from dormant accounts, increasing revenue.Aided senior leadership by developing sales forecasts using analytics and sales representative feedback.Improved profitability by developing pipeline using multiple sales penetration strategies.Frequently visited customers to maintain positive and productive relationships.Tracked and analysed key account trends, identifying opportunities for growth and eliminating potential threats.Tracked weekly sales to develop senior leadership reports for corrective action planning.Provide technical support for customers to support pre-sales and post-sales processes.Engage with internal and external customers/teams to define requirements, test data integrity, verify business processes, and deploy product offerings.

Keep track of sales & new customer’s performance metrics for business.Own all aspects of merchant satisfaction and help solve issues, troubleshoot as required.Efficiently solving problems and making smart decisions to ensure supply is our competition.Analyse data and ensure month on month growth of merchant business by increasing their customer visit with deals.Analyse customers’ needs and suggest upgrades and additional features to meet their requirements.Maintained strong understanding of competitors, offerings and presence in assigned territory.Re-engaged customers from dormant accounts, increasing revenue.Aided senior leadership by developing sales forecasts using analytics and sales representative feedback.Improved profitability by developing pipeline using multiple sales penetration strategies.Frequently visited customers to maintain positive and productive relationships.Tracked and analysed key account trends, identifying opportunities for growth and eliminating potential threats.Tracked weekly sales to develop senior leadership reports for corrective action planning.Provide technical support for customers to support pre-sales and post-sales processes.Engage with internal and external customers/teams to define requirements, test data integrity, verify business processes, and deploy product offerings.

 Analyzing credit risk of prospective customers, adhering to various credit approval strategies as perportfolio profile/objectives. Access information provided by potential borrowers, their financial liabilities, income, contractility,employment along with credit history, to calculate the risks of extending credit with credit history, tocalculate the risks of extending credit. Soft underwriting by studying and analysis the Verification reports. Track and facilitate the process of credit collections. Supporting and leading various customer’s credit score related training.

 Delivering Business Alliance targets with helping them on boarding. Providing training for QR Code/POS/EDC uses. Generating business engagement alliances for category with businesses in category. Managing relationship with the clients after alliance. Understanding customer requirements and making pitch strategies to maximize sale. Identifying the competition and ensuring the long-term engagement with the client. Developing reports like PG Commissions, New Acquisition and Daily Txn etc. Liaising with Other categories in the company according to merchants requirements. Communicating with product and marketing team to ensure proper advertisement and promotionFor merchants.

 Coordinating stockholders to complete the service request as per SLA( Service Level Agreement) . Responsible for resolving the queries & complaints via (Mail/Calls) of TATA top corporate clients fortheir telephone & IT Products for PAN India.