Led Expansion of Cold Storage Capacity: Played a key role in growing Coldman from inception to managing over 90,000 temperature-controlled pallets across 24 warehouses in 14 cities, establishing a nationwide presence.Operational Oversight: Directed operations for a 90,000-pallet capacity network, managing over 35,000 SKUs with an inventory value of ₹475 Crore. Oversaw the handling of ~100,000 pallets per month, ensuring compliance with SLAs and KPIs.Team Leadership: Managed a diverse team of 350+ employees across various functions (operations, IT, customer service, quality assurance), cultivating a culture focused on continuous improvement, safety, and customer satisfaction.ERP & IT Landscape Development: Led the design and successful implementation of Coldman’s IT systems, including ERP, WMS, and TMS, along with automation tools that streamlined operations and minimized manual effort.Process Standardization & SOP Development: Developed and implemented BRCGS S&D (Storage and Distribution) SOPs, ensuring adherence to global food safety, quality, and regulatory standards across all warehouse operations.Market Research & Expansion: Spearheaded market research to identify key locations for expanding the cold chain network. Managed the setup of new cold storage facilities, ensuring alignment with client requirements and business objectives.Sustainability Initiatives: Contributed to the implementation of four large-scale solar projects, generating 1,600 kW of renewable energy to power the cold storage infrastructure and plant machinery.Operational Efficiency Gains: upgraded WMS in warehouse operations, reducing vehicle turnaround time and uplifting warehouse operations efficiency.Power BI for Demand Planning: Led the deployment of TARS (The Advanced Retailing Software) using Power BI for demand planning and procurement, reducing manual effort by 5 man-months annually.

Head - Operations-------------------PAN India Operations Management: Led operations across India, overseeing procurement for operational consumables with a focus on cost optimization.Supply Chain & Client Solutions: Established supply chain models for clients in retail, warehousing, and distribution, ensuring efficient service delivery.Process & SOP Development: Designed and implemented SOPs to meet client needs and ensure efficient service levels. Managed international client audits to ensure compliance and quality standards.Audit Management: Directed both internal and external audits for quality assurance and inventory auditing, ensuring operational excellence.Performance Management: Defined and measured KRAs and KPIs for the operations staff, ensuring accountability and high-performance standards.Retail & FMCG Operations: Designed and monitored operations for retail and FMCG clients, including inventory management, merchandising, and ensuring compliance with client expectations.Budgeting & Planning: Oversaw annual budgeting and planning to ensure that operational costs were in line with the financial targets.Strategic Planning & Expansion: Collaborated closely with senior management to formulate business strategies for expansion, including market research and identifying growth opportunities.Head - IT-------------IT Infrastructure & ERP Upgrade: Led the IT department’s efforts to upgrade servers and ERP systems. EDI Integration: Directed the integration of Electronic Data Interchange (EDI) with client ERPs, enabling seamless data exchange and improving supply chain efficiency.ERP Migration: Led the migration of ERP from MS Dynamics Navision V2009 to V2013, ensuring smooth transition and minimal disruption to business operations.Business Intelligence & Reporting: Developed business intelligence reports using BI tools like QlikView and relational database modeling, enabling faster and more informed business decisions.

Designation: Team Leader, Software Development, DGCA Project.Duration: 18 Months-Application development and deployment, CLIENT: - DGCA, Govt. Of India•Co-ordinated different project activities, target achieving, resource management in a time bound manner.•Projects handled for the client: Development of web applications for DGCA PILOT & AME Licence Examination, Network security to the web based application & organization’s communication network.

Working of computer networking and satellite earth stations Project : Oil and Natural Gas Corporation Ltd, INFOCOM Service Department, AhmedabadProject topic : STUDY OF NETWORKING SYSTEMSProject duration : January 2007 to March 2007Profile : Network Management Trainee