Abhitej Sarode Email & Phone Number

White Rock, Bc, Ca

Metro Vancouver A, British Columbia, Canada

• Processed financial transactions like deposits, withdrawals and bill payments as perstandardized operating procedures, industry regulations.• Responded and resolved customers’ concerns using standard procedures andescalating non-standard activities, as necessary.• Understood and determined customer needs to recommend solutions specific to thoseneeds while exercising discretion in confidential matters.• Connected personally with customers to advise them appropriately… Show more • Processed financial transactions like deposits, withdrawals and bill payments as perstandardized operating procedures, industry regulations.• Responded and resolved customers’ concerns using standard procedures andescalating non-standard activities, as necessary.• Understood and determined customer needs to recommend solutions specific to thoseneeds while exercising discretion in confidential matters.• Connected personally with customers to advise them appropriately and clearly onbanking solutions and processes.• Helped build a positive, diverse and equitable work environment by promoting teameffectiveness as well as participating in personal performance development.• Assisted the team by respecting coworkers, staying dedicated, and keeping everyoneup-to-date on the status of routine activities. Show less

Surrey, British Columbia, Canada

• Manage all sales areas of the department to be presentable, merchandised and ensure quality and service levels are maintained to Company standards• Organize regular meetings with the TECH Experience and TECH Services Managers and Senior Store management to ensure effective communication and drive sales.• Set production/sales goals for the TECH Department team and work collaboratively to maximize sales events and productivity.• Monitor inventory control reports regularly, make… Show more • Manage all sales areas of the department to be presentable, merchandised and ensure quality and service levels are maintained to Company standards• Organize regular meetings with the TECH Experience and TECH Services Managers and Senior Store management to ensure effective communication and drive sales.• Set production/sales goals for the TECH Department team and work collaboratively to maximize sales events and productivity.• Monitor inventory control reports regularly, make adjustments when applicable and ensure the department inventory is secure and safe for the public and staff.• Train, coach, and develop staff to meet merchandising goals. Give direction of assigned duties.• Ensure ongoing and continuous performance management of all staff as appropriate.• Provide input on and collaborate with the Manager & Assistant Manager, TECH Experience on Employee Performance and Development reviews.• Provide assistance relating to any product within the department, answer questions or problem solve any issues with customers. Show less

Surrey, British Columbia, Canada

• Provided technical support and assistance to customers with electronics.• Assisted in managing inventory, conducted audits for stock levels for electronics and accessories.• Collaborated with management and sales staff to provide product knowledge and recommendations to customers.• Processed sales invoice, billing and returns for customers at checkout.• Addressed customer grievances and worked with management to provide adequate solution resulting in… Show more • Provided technical support and assistance to customers with electronics.• Assisted in managing inventory, conducted audits for stock levels for electronics and accessories.• Collaborated with management and sales staff to provide product knowledge and recommendations to customers.• Processed sales invoice, billing and returns for customers at checkout.• Addressed customer grievances and worked with management to provide adequate solution resulting in added customer satisfaction. Show less

Pune, Maharashtra, India

• Worked closely with upper management and agency partners to recommend strategy, lead implementation to achieve sales and traffic goals for all online marketing tactics.• Collaborated with creative teams on copy and creative assets needed for online marketing programs.• Planned, developed, and designed a complete digital marketing solution together with print media solution for a startup organic business.• Spearheaded a comprehensive digital marketing plan for a startup in hemp… Show more • Worked closely with upper management and agency partners to recommend strategy, lead implementation to achieve sales and traffic goals for all online marketing tactics.• Collaborated with creative teams on copy and creative assets needed for online marketing programs.• Planned, developed, and designed a complete digital marketing solution together with print media solution for a startup organic business.• Spearheaded a comprehensive digital marketing plan for a startup in hemp textile business including social media visibility, customer interaction, and digital presence.• Executed and maintained 20+ digital marketing campaigns for clients • Orchestrated a digital promotional campaign resulting in a gain of more than 50% subscribers in the quarter followed by another 50% in the subsequent quarter.• Executed a digital marketing campaign which included lead generation resulting in a growth of 300% subscribers acquired in the quarter. • Led and managed a marketing team of 5 members to create periodic digital campaigns to increase brand presence and sales.• Managed product dashboards to track current campaign activity and future launches with reports to management.• Created and maintained email marketing campaigns to increase customer interaction and brand awareness for Startups, SMEs and Corporates. Show less

Pune, Maharashtra, India

• Co-Founded the company, responsible for developing business strategy and directing marketing and sales. Expanded the company from 3 employees to 30+ employees.• Conceptualized and developed the brand from the ground up including USP, design, brand assets, marketing content and complete digital presence. • Planned and organized digital campaigns using social media for 50+ events to reach audience of 3 million uniques.• Analyzed campaign performance using analytics, adjusting social… Show more • Co-Founded the company, responsible for developing business strategy and directing marketing and sales. Expanded the company from 3 employees to 30+ employees.• Conceptualized and developed the brand from the ground up including USP, design, brand assets, marketing content and complete digital presence. • Planned and organized digital campaigns using social media for 50+ events to reach audience of 3 million uniques.• Analyzed campaign performance using analytics, adjusting social media strategies to implement improvements in customer growth and sales.• Conceptualized and lead the team to optimize digital content for SEO to improve organic search rankings leading to more organic traffic. • Executed email marketing campaigns to acquire 25% increase in subscribers to the webpage in the same month. • Planned and executed special campaigns in collaboration to increase customer footfall by 25% month on month. • Supervised and directed a team of 6 consisting of content writers and graphic designers.• Proofread and approved over 200+ adverts for promotional campaigns.• Devised and set up a digital campaign in partnership with print media to boost sales during the pandemic resulting in 20% increase of fresh customers. • Acquired and maintained data, which was used for email marketing, instant messaging and tele marketing directly leading to increased customer engagement and retention.• Discovered and negotiated strategic tie-ups with media companies for increased brand awareness and visibility. Show less