Abhitej Sarode Email & Phone Number

White Rock, BC, CA

Metro Vancouver A, British Columbia, Canada

• Processed financial transactions like deposits, withdrawals and bill payments as perstandardized operating procedures, industry regulations.
• Responded and resolved customers’ concerns using standard procedures andescalating non-standard activities, as necessary.
• Understood and determined customer needs to recommend solutions specific to thoseneeds while exercising discretion in confidential matters.
• Connected personally with customers to advise them appropriately… Show more
• Connected personally with customers to advise them appropriately and clearly onbanking solutions and processes.
• Helped build a positive, diverse and equitable work environment by promoting teameffectiveness as well as participating in personal performance development.

Surrey, British Columbia, Canada

• Manage all sales areas of the department to be presentable, merchandised and ensure quality and service levels are maintained to Company standards
• Organize regular meetings with the TECH Experience and TECH Services Managers and Senior Store management to ensure effective communication and drive sales.
• Set production/sales goals for the TECH Department team and work collaboratively to maximize sales events and productivity.
• Monitor inventory control reports regularly, make… Show more
• Monitor inventory control reports regularly, make adjustments when applicable and ensure the department inventory is secure and safe for the public and staff.
• Train, coach, and develop staff to meet merchandising goals. Give direction of assigned duties.

Surrey, British Columbia, Canada

• Provided technical support and assistance to customers with electronics.
• Assisted in managing inventory, conducted audits for stock levels for electronics and accessories.
• Collaborated with management and sales staff to provide product knowledge and recommendations to customers.
• Processed sales invoice, billing and returns for customers at checkout.
• Addressed customer grievances and worked with management to provide adequate solution resulting in… Show more
• Addressed customer grievances and worked with management to provide adequate solution resulting in added customer satisfaction. Show less

Pune, Maharashtra, India

• Worked closely with upper management and agency partners to recommend strategy, lead implementation to achieve sales and traffic goals for all online marketing tactics.
• Collaborated with creative teams on copy and creative assets needed for online marketing programs.
• Planned, developed, and designed a complete digital marketing solution together with print media solution for a startup organic business.
• Spearheaded a comprehensive digital marketing plan for a startup in hemp… Show more
• Spearheaded a comprehensive digital marketing plan for a startup in hemp textile business including social media visibility, customer interaction, and digital presence.
• Executed and maintained 20+ digital marketing campaigns for clients

Pune, Maharashtra, India

• Co-Founded the company, responsible for developing business strategy and directing marketing and sales. Expanded the company from 3 employees to 30+ employees.
• Conceptualized and developed the brand from the ground up including USP, design, brand assets, marketing content and complete digital presence.
• Planned and organized digital campaigns using social media for 50+ events to reach audience of 3 million uniques.
• Analyzed campaign performance using analytics, adjusting social… Show more
• Analyzed campaign performance using analytics, adjusting social media strategies to implement improvements in customer growth and sales.
• Conceptualized and lead the team to optimize digital content for SEO to improve organic search rankings leading to more organic traffic.