Abi Renshaw Email & Phone Number

Cardiff, Wales, United Kingdom

Cardiff, Wales, United Kingdom

• Provided secretariat support to the independent Expert Review Panel for the Welsh Government, convened by Crisis, to help facilitate a constructive debate on homelessness law in Wales.• Developed and managed administrative processes for the Expert Review Panel, monitoring tasks using Trello.• Responsible for the external communication on the work of the Panel. Content creation for the project's website using Umbraco, adding bilingual minutes monthly and publicising themed events for… Show more • Provided secretariat support to the independent Expert Review Panel for the Welsh Government, convened by Crisis, to help facilitate a constructive debate on homelessness law in Wales.• Developed and managed administrative processes for the Expert Review Panel, monitoring tasks using Trello.• Responsible for the external communication on the work of the Panel. Content creation for the project's website using Umbraco, adding bilingual minutes monthly and publicising themed events for key stakeholders.• Stakeholder management included working closely with experts on the panel, government officials, policy and research stakeholders, housing/homelessness professionals, people with lived experience and frontline workers.• Accurately captured the minutes at the monthly panel meetings, recording the recommendations for legislative change. • Contributed to the report submitted to Welsh Government to review The Housing (Wales) Act 2014 as a white paper.• Efficiently administered the panel’s meetings and consultation processes, through complex diary management, venue booking, online meeting management, issuing meeting papers and making travel arrangements.• Arranged and provided monthly support for external stakeholder engagement events. Coordinated requirements such as simultaneous translation, breakout rooms and broadcasting themed questions for a meaningful discussion.• Supported Crisis policy colleagues in delivering aspects of the Crisis external affairs strategy across Wales.• Provided ad-hoc support such as mapping stakeholders and desk research. Show less

Thornbury, England, United Kingdom

• Member of the senior management team of an award winning clinic. Involved in key business decisions, including the acquisition of a second clinic by considering premises locations, estimating overhead costs, purchasing equipment and stock, recruitment and content creation.• Reactivated leadership skills with the daily management of running two premises and all employees. Line management responsibility for three receptionists. Effectively communicated the business objectives, delivered… Show more • Member of the senior management team of an award winning clinic. Involved in key business decisions, including the acquisition of a second clinic by considering premises locations, estimating overhead costs, purchasing equipment and stock, recruitment and content creation.• Reactivated leadership skills with the daily management of running two premises and all employees. Line management responsibility for three receptionists. Effectively communicated the business objectives, delivered training and oversaw all recruitment needs.• Complex diary management of 14 practitioners across two locations, using Cliniko diary management software and Microsoft 365. Organised practitioners time efficiently when patients needed to be seen urgently due to being unable to access NHS services during the pandemic.• Growth of the patient-base was increased per month by bringing the design of content creation in-house using Adobe CC software. Unique social media posts and a quarterly newsletter communicated clinic news, industry awards and highlighted the services and treatments available.• Financial responsibilities using QuickBooks software to oversee expenditure and attribute invoices to all outgoing costs. • Maintained patient confidentiality and adhering to GDPR by collecting information securely and training staff on best practice. Show less

Thornbury, England, United Kingdom

• Managed up to three members of staff when acting as shift runner, including training colleagues.• Financial responsibilities included invoice sign-off, cashing up and banking.• Customer service at speed with attention to detail, all following Covid-19 protocols.• Point of contact for the elderly community, helping connect individuals with support to move away from loneliness.

London, United Kingdom

Jessica Kingsley Publishers produce books on social change for the professional, educational and academic markets.Winner at The British Book Industry Awards 2016: Independent Academic, Educational and Professional Publisher of the Year.• Line management responsibility for three in-house production staff and six contractors. Effectively managed the team's substantial workload to meet all set deadlines across all products.• Satisfied reader and trade demand globally by… Show more Jessica Kingsley Publishers produce books on social change for the professional, educational and academic markets.Winner at The British Book Industry Awards 2016: Independent Academic, Educational and Professional Publisher of the Year.• Line management responsibility for three in-house production staff and six contractors. Effectively managed the team's substantial workload to meet all set deadlines across all products.• Satisfied reader and trade demand globally by managing the delivery of frontlist and backlist titles and non-book products to targeted time, quality and cost. Managed the reprints process and the print and digital production processes of new titles, totalling 200 mono and 30 4-colour from typesetting to worldwide print and ebook delivery.• Quick and efficient at understanding and controlling complex production systems and processes.• Maintained current business operations and decided how business change could be introduced to best effect. Tailored existing workflow procedures to improve and monitor the way each publication was managed in Biblio3, with the outcome of saving time, reducing costs and improving quality. Applied structure to stages of production by creating documents to regain control and to deliver on time consistently.• Implemented a trial workflow using FutureProofs software and a cloud-based file sharing system to improve business as usual processes. Responsible for communicating with stakeholders by relaying the risks and benefits.• Utilised Biblio3 to keep accurate impressions of each publication, place print orders and compare supplier costs.• Built relationships with 12 global suppliers to allow for negotiation on costs, schedules and materials. Show less

London, United Kingdom

Specialist publishers within the charity sector.• Promoted after four years as a Production Assistant to become the Production Coordinator for a further three years. Led the three-person production team to improve the quality of publications through good design and colour correction.• Assisted on the Agile delivery of a CMS project to manage the creation and modification of digital content through an XML workflow. Through meetings and Basecamp software, allocated and signed off work… Show more Specialist publishers within the charity sector.• Promoted after four years as a Production Assistant to become the Production Coordinator for a further three years. Led the three-person production team to improve the quality of publications through good design and colour correction.• Assisted on the Agile delivery of a CMS project to manage the creation and modification of digital content through an XML workflow. Through meetings and Basecamp software, allocated and signed off work packages, identifying issues and exerting control when the project went off course. Responsible for consolidating ideas from stakeholders to aid the design of the custom-built Umbraco system and training colleagues once handed over.• Key project member in delivering the newspaper as an app using Agile methods. Meetings and Basecamp software documented any changes, tracked progress and captured the project's plan. Responsible for UI, beta testing, communicating the status to stakeholders, delivering work packages and maintaining the product's quality.• Delivered to deadline and budget an array of well-designed high quality products, consisting of a newspaper (including website and app), two magazines, three quarterly journals and non-fiction books.• Helped achieve business growth by reaching new subscribers through creating engaging publications and marketing materials. Confidently typeset publications and uploaded online, striving to deliver breaking news first.• Managed and maintained positive relationships with external suppliers and developers. Show less

London, United Kingdom

Winner of Niche Market award at the 2010 Newspaper Awards for excellence in production.• Consistently delivered high quality publications through good design and colour corrected images.• Quickly and confidently typeset multiple publications at a time and uploaded the content to the website.• Hit deadlines and utilised resources to generate accurate print-ready PDFs first time.• Mastered the complexities of newsprint repro by managing images to the IFRA26… Show more Winner of Niche Market award at the 2010 Newspaper Awards for excellence in production.• Consistently delivered high quality publications through good design and colour corrected images.• Quickly and confidently typeset multiple publications at a time and uploaded the content to the website.• Hit deadlines and utilised resources to generate accurate print-ready PDFs first time.• Mastered the complexities of newsprint repro by managing images to the IFRA26 standard.• Enhanced the creativity of Third Way magazine by producing nine unique editorial illustrations.• Helped grow the business by reaching new subscribers through engaging marketing materials. Show less

London, United Kingdom

• Contributed to the creativity of issue 06 through editorial design, typography, commissioning illustrations to accompany music reviews and publishing to the website using WordPress.• Supported the Editor for issue 07 as the lead designer by overseeing four interns' design work and all prepress.

Ba (Hons), Fashion Studies, 2:1

Activities and Societies: QuarkXpress qualification, Silversmith taster course Modules included magazine production, marketing.

Diploma Foundation, Art And Design, Distinction

Modules included fashion, graphic design, photography and fine art.

A Levels, Avce, As Level, Gcses

3 A Levels: Art (B), Product Design - Graphics and Textiles (B), General Studies (C) 1 AVCE: Business Studies (B) 1 AS Level: Geography.