Managed and oversaw daily customer engagement and interaction between enterprise account point of contact, account management staff and internal logistics to solidify existing business and secure new business opportunities. Applied business and industry knowledge to develop campaigns and execute brand growth strategy and align with client needs.Identified new opportunities for growth; develop and implement strategic growth plans for new and existing business. Fostered and grew both existing and new relationships within accounts, creating benchmarks and process for continued development and employee onboarding.Maintained deep understanding of company services for client development andbusiness growth.Developed ongoing management processes that focuses on strategic alignment between HPS and our client base.Implemented customer relations onboarding program to train up new specialist for portfolio development. Oversaw team of 4 professionals handling $30 million in accounts.Collaborated with upper management to implement continuous improvements andexceed team goals.

Built and strengthened relationships with new and existing accounts to drive revenue growth.Created and executed account strategies to off-load excess which resulted in inactive inventory dollars dropping to under 25%.Met and exceeded service level goals to achieve standards and expectations.Designed program and maintenance plans to monitor product inventories.Gained understanding of goals, objectives and processes to meet client business needs.

Developed marketing content such as blogs, promotional materials, and advertisements for social media for over 25 enterprise customers.Analyzed and reported social media and online marketing campaign results.Monitored online presence of company's brand to engage with users and strengthen customer relationships.Designed and implemented social media strategies to align with business goals.

Planned development campaigns through fundraising.Headed the 2014 Red Kettle Golf Classic to support the annual Thanksgiving Feeding outreach ($35,000.00 raised)Created and managed all digital, social and print media.Planned and implemented marketing campaigns to grow the organizations online presence.Planned and directed volunteer operations.